Senior Designer

🕒 October 7

🇺🇸 United States – Remote

💵 $100k - $140k / year

⏰ Full Time

🟠 Senior

✍️ Designer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Ad Hoc LLC

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Ad Hoc LLC is a technology consulting firm that modernizes digital government services through human-centered design, platform and mobile development, and systems transformation. The company specializes in data interoperability, API infrastructure, DevOps and cybersecurity practices, and AI-driven/agentic automation to help federal, state, and local agencies scale services, reduce costs, and improve user experiences. Notable work includes large-scale Medicare enrollment processing, the VA Health and Benefits mobile app, and enabling access to billions of health claims via modern APIs.

📋 Description

• Own and evolve the portal's information architecture, including navigation, site maps, page hierarchy, labeling, taxonomy, and user flows • Lead information architecture efforts for high-traffic pages, features, and cross-portal initiatives • Evaluate how information architecture changes may affect the broader user experience • Partner with external teams to align the portal's information architecture with enterprise standards and related digital experiences • Plan and conduct user research, including usability testing, tree testing, card sorting, and generative research • Synthesize qualitative and quantitative data, including user research, analytics, feedback surveys, and other inputs • Create and maintain site maps, user flows, wireframes, concepts, and prototypes • Translate complex user, content, and business needs into clear, intuitive experiences • Present research findings, design rationale, and recommendations to government stakeholders and product teams • Incorporate users with disabilities into research and apply Section 508 and WCAG accessibility principles • Contribute design work within an established design system from early concepts through higher-fidelity prototypes • Build working relationships across design, product, engineering, program leadership, government stakeholders, and external teams • Navigate ambiguity, evolving requirements, and complex stakeholder environments • Identify design, research, and delivery risks, communicate them proactively, and recommend mitigations • Coach and mentor team members through actionable feedback, knowledge sharing, and design collaboration • Support hiring by reviewing candidate exercises and participating in panel interviews

🎯 Requirements

• Bachelor's degree and 7+ years of relevant professional experience • Additional relevant experience may be substituted for education • Demonstrated experience conducting and applying user research within digital products or services • Experience planning, conducting, and synthesizing qualitative and quantitative research • 2+ years of experience focused on information architecture or equivalent responsibilities, with a portfolio demonstrating work such as site maps, navigation structures, user flows, taxonomy, and wireframes • Experience designing for a large, complex, or content-rich website, application, or digital portal • Experience working within an established design system • Strong ability to translate research findings, analytics, user needs, and complex requirements into actionable design recommendations • Experience presenting work to senior client or stakeholder audiences and articulating the rationale behind design decisions • Experience mentoring or providing design guidance to other team members • Proficiency with modern design and collaboration tools such as Figma, Miro, or similar platforms • Understanding of accessible and inclusive design practices • Ability to obtain and maintain a Public Trust clearance • Preferred: experience supporting federal government digital services or modernization programs • Preferred: experience designing healthcare, benefits, patient-facing, or other complex service-oriented digital experiences • Preferred: experience working with large-scale portals, content ecosystems, or complex navigation structures • Preferred: experience with information architecture research methods and tools, including tree testing and card sorting • Preferred: experience incorporating web analytics or other quantitative data into UX and information architecture decisions • Preferred: familiarity with Section 508 and WCAG accessibility standards • Preferred: experience conducting research within government review, approval, recruitment, or participant-management processes

🏖️ Benefits

• Company-subsidized health, dental, and vision insurance • Flexible PTO • 401K with employer match • Paid parental leave after one year of service • Employee Assistance Program