Associate Business Systems Administrator

🕒 July 23

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Business Operations

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 36%

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Logo of Aderant

Aderant

501 - 1000 employees

Founded 1978

⚖️ Legal

💼 Consulting

☁️ SaaS

Legal • Consulting • SaaS

Aderant is a global provider of legal business management and practice management software that helps law firms run and modernize their back-office operations. The company offers cloud-based SaaS platforms and applications — including practice management, time & billing (iTimekeep), billing delivery (BillBlast), compliance (Onyx/OCG), recruiting, calendaring/docketing, analytics (Stridyn), and AI-driven work-to-cash automation — designed for large professional services and law firms. Aderant emphasizes AI, cloud transformation, security (SOC 2), and integrations to improve billing accuracy, compliance, financial operations, and operational efficiency for law firms worldwide.

📋 Description

• Serve as a business systems administrator and technical subject matter expert for assigned applications, projects, enhancements, and integrations • Support and administer business applications including Salesforce, Atlassian, Sage Intacct, NetSuite, Marketo, Ironclad, Gong, SuiteProjects Pro, and other CRM, ERP, financial management, professional services, marketing, and enterprise applications • Manage user setup, permissions, roles, configuration, workflows, approval processes, reports, dashboards, integrations, and data updates • Support system integrations and data flows between applications, working with technical teams and vendors • Maintain system security and access controls • Monitor system performance, data quality, and application health; identify improvement opportunities • Create and maintain documentation for system configurations, business processes, user guides, release notes, and support procedures • Participate in application upgrades, technology implementations, data migrations, testing, and business systems projects • Work with vendors and implementation partners to troubleshoot issues, evaluate functionality, and support system improvements • Stay current on emerging technologies, platform capabilities, automation, and AI opportunities

🎯 Requirements

• 1–3 years of experience in business systems administration, application administration, systems support, or a related role • Experience administering or supporting one or more CRM, ERP, financial, marketing automation, contract management, professional services, or other enterprise business applications • Experience with platforms such as Salesforce, Marketo, Ironclad, Atlassian, NetSuite, Sage Intacct, Gong, or similar applications is highly valued • Strong analytical, critical-thinking, and problem-solving skills • Strong attention to detail and a commitment to data accuracy and system quality • Ability to manage time effectively in a fast-paced, dynamic environment and meet multiple deadlines • Excellent verbal and written communication skills • Strong customer-service mindset with the ability to work effectively with both technical and non-technical stakeholders • Technical curiosity and a willingness to learn new platforms and technologies • Demonstrated interest in automation, process optimization, and continuous improvement • Bachelor’s degree in Information Systems, Business, Computer Science, or a related field is preferred • Salesforce Administrator certification or equivalent certification in another enterprise business application is preferred • Experience with system integrations, APIs, data management, or workflow automation is preferred • Experience supporting SaaS applications in a growing organization is preferred • Experience working with cross-functional teams and managing business systems projects or enhancements is preferred

🏖️ Benefits

• Remote work • Culture of innovation, collaboration, and personal growth • Opportunity to work with diverse teams and bring ideas, experience, and passion to work

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