IT Functional Analyst

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🔥 3 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

👻 Ghost score 15%

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Adler & Allan

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1926

🤝 B2B

📦 Logistics

💰 Private equity on 2014-10

B2B • Logistics

Adler & Allan is a UK-based environmental services company that provides specialist drainage, waste management, and pollution-response services to businesses and public-sector customers. The firm focuses on emergency spill and pollution response, drain and sewage maintenance (including jetting, CCTV surveys and pumping/tankering), industrial cleaning and removal of contaminated waste, and ongoing site and network maintenance for utilities and commercial clients. Adler & Allan operates as a business-to-business service provider delivering field-based services and logistics for environmental incidents and routine infrastructure maintenance.

📋 Description

• Work with business users and stakeholders to identify opportunities for improvement • Analyse and document potential improvements and identify technology options to deliver them • Develop functional specifications, system workflows, and detailed design documentation • Configure improvements in the IFS ERP solution or work with development teams to do so • Test solutions, including leading user acceptance testing (UAT), and address issues • Plan and manage delivery of improvements, ensuring solutions are delivered on time, to budget, and to quality standards • Provide ongoing support to business users, addressing system issues and questions • Develop and deliver training materials to ensure users are proficient with the systems • Maintain comprehensive documentation of system configurations, requirements, and processes • Monitor and evaluate implemented solutions against business objectives • Work with stakeholders and the wider applications team to support new developments with IFS ERP dashboards and company data warehouse additions • Ensure delivery aligns with Adler & Allan IT security policies and controls, relevant standards, regulations, and legislation • Support and contribute to the wider IT organisation • Stay updated with industry trends and best practices to recommend innovative solutions

🎯 Requirements

• Degree in Information Technology, Business Administration, or related field • 3+ years of experience as an IT Functional Analyst or in a similar role • Strong understanding of business processes, system integrations, and software development lifecycles • Experience of the IFS ERP system • Proficient in gathering and documenting business requirements, creating process maps, and writing functional specifications • Strong analytical, problem-solving, and troubleshooting skills • Ability to work effectively in cross-functional teams and communicate with non-technical stakeholders • Experience with system testing and user acceptance testing (UAT) • Strong communication and interpersonal skills • Excellent written and verbal communication skills • Experience with data analysis and reporting tools (e.g., Excel, Power BI, Tableau) (desirable) • Knowledge of project management methodologies (Agile, Waterfall) (desirable) • Certification in ITIL, PMP, or similar credentials (desirable) • Evidence of continuous professional development (desirable) • Manufacturing or services industry experience (desirable) • Experience of ClickLearn (desirable)

🏖️ Benefits

• Enhanced maternity, paternity and adoption pay and leave • Company pension • Life assurance scheme (x4 salary) • Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants • Refer a friend scheme • Employee assistance programme (access to GP appointments and mental health support) • Competitive annual leave plus bank holidays • Training and career progression opportunities

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