Content Designer II

Job not on LinkedIn

🔥 20 minutes ago

🇬🇧 United Kingdom – Remote

💵 £80k - £118k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✍️ Content Marketing Manager

🚫👨‍🎓 No degree required

👻 Ghost score 1%

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Logo of Affirm

Affirm

1001 - 5000 employees

Founded 2012

💳 Fintech

👥 B2C

🛍️ eCommerce

💰 Post-IPO Equity on 2021-01

Fintech • B2C • eCommerce

Affirm is a financial technology company that offers a 'Buy Now, Pay Later' service, allowing consumers to make purchases and pay for them over time with flexible payment plans. Affirm eliminates hidden fees and compound interest, providing clear terms and conditions for its users. The company also offers the Affirm Card, a debit card that allows users to request to pay over time for larger purchases or pay in full for smaller ones. Affirm partners with various retailers across multiple categories, including electronics, apparel, and travel, providing customers with the convenience of paying over time at checkout both online and in physical stores. Affirm's services are integrated with Apple Pay, enabling customers to make payments seamlessly from their iPhone or iPad.

📋 Description

• Contribute content design to product work, shaping user flows, information architecture, content hierarchy, UX writing, and customer communications across web and native app experiences • Collaborate cross-functionally with Product Design, Research, Product Management, Engineering, Brand, Legal, Compliance, and Customer Experience from early ideas through launch and optimization • Help teams understand customer problems and identify content and usability opportunities • Write clear, accurate, concise, and human product content across in-product flows, notifications, emails, text messages, prototypes, and other customer touchpoints • Use research, experimentation, customer feedback, and data to improve content decisions, usability, and customer understanding • Participate in design sprints, critique, content reviews, and product discussions • Contribute to style guides, writing guidelines, reusable patterns, team artifacts, and shared ways of working • Participate in Content Design team rituals and partner with other content designers

🎯 Requirements

• 2+ years of experience in content design, UX writing, content strategy, information architecture, or a related field • Experience designing for web and native digital products • Portfolio demonstrating strong UX writing craft, strategic thinking, and shipped product experiences • Strong understanding of UX writing, information architecture, content hierarchy, usability, accessibility, research, experimentation, and product development • Ability to work independently on defined projects and navigate ambiguity with support • Ability to connect content decisions to customer needs and business goals • Experience collaborating with PMs, designers, researchers, engineers, legal, compliance, marketing, or brand partners • Clear communication skills and ability to explain rationale, invite feedback, build alignment, and advocate for the customer

🏖️ Benefits

• Monthly stipends for health, wellness, and tech spending • 100% subsidized medical coverage for employees and dependents • Dental coverage • Vision coverage for employees and dependents • Flexible time off • Generous holiday calendars • Employee stock purchase plan (ESPP) with discounted Affirm stock • Inclusive interview process and accommodations for candidates with disabilities • Remote-first flexibility • In-person onboarding experience for all new hires

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