Enterprise Account Manager

🕒 August 10

🏈 Alabama, California, +19 more states – Remote

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💵 $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Afresh

Afresh

51 - 200 employees

Founded 2017

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

Food & Beverage • Logistics • Consulting

Afresh is a technology company that provides innovative solutions for the fresh food grocery sector. Their platform leverages cutting-edge machine learning to optimize ordering, inventory management, and reduce food waste, helping grocery teams to manage fresh produce more efficiently. Afresh aims to transform grocery store operations with best-in-class technology, ensuring fresher displays, faster inventory turns, and increased sales. By enhancing operational efficiency and accuracy, Afresh supports grocers in sustainability goals like reducing greenhouse gas emissions and water usage. The company is committed to sustainably nourishing the world with fresh food.

📋 Description

• Own revenue, retention, and expansion targets for a strategic enterprise account portfolio • Build and maintain executive sponsor relationships up to the C-suite • Serve as the single point of accountability for customer-facing interactions and internal priorities • Lead executive-level discovery sessions and translate Afresh’s solutions into customer business and financial terms • Advise grocery and retail technology clients on using Afresh AI to improve fresh-supply-chain profitability and efficiency • Design and lead data-driven Quarterly Business Reviews focused on ROI, operational metrics, and strategic planning • Coordinate customer and Afresh leadership stakeholder mapping and relationship building • Partner with Product to align the technology roadmap with strategic customer needs • Collaborate with Operations to monitor system performance and optimize customer value • Lead complex multi-year renewal and expansion negotiations • Run the full upsell, expansion, and cross-sell sales cycle within existing enterprise accounts • Analyze account spend and build-versus-buy threats; develop commercial architectures • Develop internal and external customer communication plans • Turn executive sponsors into industry evangelists and drive joint marketing initiatives

🎯 Requirements

• 8+ years of experience in enterprise sales, consulting, or strategic account management within a technology company • Experience in supply chain or retail/grocery industries is a strong plus • 3+ years of experience generating new business within enterprise accounts at Fortune 100 companies • Track record of achieving 95%+ retention and significant strategic-account expansion • Ability to understand complex technology solutions and use value selling for different economic decision makers • Exceptional executive presence and success engaging and influencing C-suite leaders across Technology, Operations, Merchandising, and Finance • Ability to navigate organizational complexity and internal politics to drive cross-functional alignment • Ability to operate autonomously in a fast-paced startup environment • Excellent verbal and written communication, presentation, and relationship management skills • Ability to travel up to 50% • BA/BS required • Position is not eligible for company sponsorship

🏖️ Benefits

• Comprehensive medical, dental, and vision coverage for you and your family, with the majority of premiums covered by Afresh • Dedicated mental health support and counseling services • Meaningful equity (U.S. employees) • 401(k) program with a generous company match • Home office stipend • "Coworking Wallets" for flexible workspace access • Annual professional development budget • Monthly "Betterment" wellness/lifestyle stipends • Monthly telecommunications stipends • Flexible paid time off

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