Luxury Travel Consultant – Southern Africa Expert

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November 18

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African Safari Group

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African Safari Group is a premier inbound travel agent based in Cape Town, South Africa, specializing in Southern and East Africa's top safari experiences and luxury accommodations. They offer a 'done-for-you' safari experience, helping clients explore the essence of the continent with customized tours and safaris. The company prides itself on in-depth knowledge of African culture, attractions, and the terrain of each destination, striving to maximize clients' enjoyment. African Safari Group is committed to ethical tourism, contributing to job creation and development in Africa. They provide holiday protection through supplier default insurance, ensuring stress-free travel for their clients.

51 - 200 employees

🚗 Transport

📋 Description

• Convert qualified enquiries into high-value bookings and repeat business. • Design and deliver well-structured, personalized itineries accross Southern Africa. • Build trust quickly with international clients through high EQ, professionalism, and cultural awareness. • Maintain a deep understanding of regional lodge products, travel logistics, and seasonal dynamics. • Ensure accuracy and attention to detail across all proposals, CRM updates, and client communications. • Manage your sales pipeline independently while maintaining consistency with team processes. • Uphold ASG’s commitment to exceptional service, conservation values, and responsible travel. • Collaborate with colleagues, management, and support teams to ensure alignment and seamless customer experience

🎯 Requirements

• Minimum 3–5 years’ experience in luxury travel, safari sales, or bespoke travel planning. • Strong, proven knowledge of Southern Africa destinations and lodge products, including: Botswana, Zimbabwe, Zambia, Namibia, Mozambique, Eswatini & Lesotho. • Proven conversion results and revenue-generating capabilities. • Experience using Wetu, Tourplan, or similar CRM/itinerary systems. • Tertiary qualification in Travel & Tourism, Hospitality, Business, or Marketing is beneficial. • Fluency in English is essential; additional languages (German, Italian, Spanish, French, Dutch) are an advantage. • Commercially minded with strong understanding of sales margins, conversion metrics, and profitability. • High EQ: able to read clients, understand motivations, and build instant trust with a global audience. • Culturally aware with the ability to navigate diverse personalities and communication styles. • Exceptional attention to detail and organisational ability. • Independent, proactive and self-driven, comfortable working remotely. • Calm under pressure, solutions-oriented, and adaptable. • Excellent written and verbal communication skills. • Passionate about Africa, conservation, sustainability, and creating meaningful travel experiences.

🏖️ Benefits

• A competitive remuneration structure aligned with performance. • Opportunity to work with one of Africa’s leading luxury safari brands. • World-class training, resources, and operational support. • A high-performance culture with career growth opportunities. • A chance to positively impact conservation and community initiatives across Southern Africa.