FSE, Project Manager

🕒 September 9

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

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Logo of AGFA HealthCare

AGFA HealthCare

1001 - 5000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

AGFA HealthCare is a division of the Agfa-Gevaert Group, headquartered in Mortsel, Belgium. The company specializes in Enterprise Imaging, Imaging IT, and Medical Imaging IT, aiming to enhance workflow and efficiency in healthcare technology. AGFA HealthCare focuses on innovations that help professionals maintain concentration and effectiveness in their work environments, ultimately aiming to improve patient care in hospital and healthcare settings.

📋 Description

• Deliver technical support, maintenance and repair services for Agfa Radiology imaging products • Install and commission imaging equipment and associated ICT/electrical equipment • Service and maintain imaging equipment to ensure proper functioning and optimal performance • Work with Agfa’s Shared Service Centre on service, maintenance, updates and installations • Maintain test equipment, tools and company property in good working order • Process spare parts in accordance with company policy • Expand personal, colleague and customer knowledge through continuous development and improvement • Build relationships and maintain teamwork with internal and external partners • Identify and escalate issues affecting customer satisfaction or contractual obligations • Work within a multidisciplinary team to achieve organisational goals • Travel to customer sites across a territory in the North of England • Act as liaison between Agfa Radiology Solutions and customers, ensuring satisfaction and timely resolution of technical issues

🎯 Requirements

• HNC/D degree in electromechanics, electronics, computer science or engineering, alternatively qualified by extensive experience • Previous field service experience undertaking similar work ideally • Strong IT skills • Microsoft Office skills • Networking Infrastructure skills • Full UK driving licence • Willingness to travel to customer sites • Ability to work in the North of England territory • Ability to adhere to regulatory requirements, company policies and work procedures

🏖️ Benefits

• Dynamic global organization with a history of innovation and strong product portfolio • Challenging environment combined with a supportive management structure • Career development and growth • Competitive salary and benefit package • Friendly work environment surrounded by dedicated and professional colleagues • Generous pension contribution • Choice of company vehicle or car allowance • 25 days holiday, increasing to 30 with seniority, plus bank holidays • Incentive plan • Private medical insurance • 24/7 employee assistance programme • Essential training as part of development centres • Mentoring from an experienced and qualified peer • Support from the regional Customer Service Manager • Several possible home-office locations when not travelling to customer sites

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