Learning Services Technical Marketing Manager

Job not on LinkedIn

14 hours ago

Apply Now
Logo of Agilent Technologies

Agilent Technologies

Science • Biotechnology • Pharmaceuticals

Agilent Technologies is a global leader in the field of analytical and laboratory instruments. The company offers a diverse range of products and solutions, including gas and liquid chromatography, mass spectrometry, lab supplies, and software and informatics. Agilent serves various industries, such as biopharma, food and beverage testing, clinical diagnostics, and environmental testing. Additionally, Agilent provides comprehensive services for lab management, maintenance, and instrument repair. They focus heavily on advancing science through sustainable solutions and supporting genomics, pathology, and cancer research with advanced technologies.

10,000+ employees

Founded 1999

🔬 Science

🧬 Biotechnology

💊 Pharmaceuticals

💰 $500M Post-IPO Debt on 2019-09

📋 Description

• Own technical product requirements for Learning Services platforms, collaborating with IT & Product Managers to deliver customer-centric solutions • Translate technical constraints to Product Managers and help identify alternative solutions to technical roadblocks • Identify product feature opportunities based on platform capabilities and customer needs • Gather and prioritize product and customer requirements, translating them into clear technical specifications and user stories • Support product management in validating the viability of new products or processes during product workshop sessions • Partner with Agilent University Operations Manager on LMS system performance and enhancement releases • Serve as the technical expert for the product, answering questions and resolving issues as needed • Provide learner data to cross-functional teams to drive orders, consumption, Customer Success, and improved customer experience.

🎯 Requirements

• Bachelor’s or Master’s Degree or equivalent • 8+ years of relevant experience related to learning management platforms • Deep understanding of Learning Service product design and trends, including geographic-specific needs • Strong understanding of software architecture, APIs, databases, and cloud platforms used in learning service platforms • Proven ability to translate business requirements into technical solutions • Proficiency in tools like SQL and Excel for analyzing product usage and performance • Ability to write clear specifications, user stories, and product requirements for engineering teams • Advanced problem-solving and critical thinking skills • Track record of successful completion of projects and project management • Strong communication and interpersonal skills, with the ability to work effectively across teams • Excellent written and verbal communication skills • High proficiency in Microsoft Office Suite, Visio and data analytics platforms such as QLIK.

🏖️ Benefits

• Eligibility for bonus • Stock options

Apply Now

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