Customer Service and Administrative Support Representative

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September 16

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AI4Health.Cro - European Digital Innovation Hub

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Artificial Intelligence • Healthcare Insurance • SaaS

AI4Health. Cro is a European Digital Innovation Hub dedicated to advancing smart healthcare through AI applications. The hub aims to empower small and medium-sized enterprises (SMEs), startups, and tech leaders by providing a collaborative platform to test and develop innovative health solutions. With a mission to enhance digital healthcare across Europe, AI4Health. Cro fosters a network that connects innovators with resources, workshops, and funding opportunities to transform healthcare for patients and professionals alike.

11 - 50 employees

Founded 2023

🤖 Artificial Intelligence

⚕️ Healthcare Insurance

☁️ SaaS

📋 Description

• Provide customer service and administrative support for web development projects at Mediboost. • Review websites and conduct quality assurance checks. • Collaborate with web development team or digital marketing agency tasks and communications. • Use a time-tracking tool that monitors activity and captures periodic screenshots. • Maintain accurate job experience information and ensure resume details correspond to provided answers. • Ensure equipment (computer specs) and internet connectivity/backups meet requirements.

🎯 Requirements

• Comfortable using a time-tracking tool that monitors activity and captures periodic screenshots. • Legally authorized to work in Philippines. • Availability to start full time (8 hours/day with 1 hour break). • Experience in customer service (options listed: Less than 1 year; 1-2 years; 2-3 years; 3+ years). • Experience reviewing websites or conducting quality assurance checks. • Experience working in a digital marketing agency or with a web development team. • English communication skills (both written and spoken) — Beginner/Advanced/Fluent. • Computer specifications comparable to 4gb RAM, core 3 and 2.3ghz Processor. • Reliable internet connection (DSL 5mbps-20mbps, Fiber 10mbps-50mbps, Wireless 5mbps-20mbps, or Pocket Wi-Fi). • Back up internet source or willingness to purchase a prepaid internet router if hired. • Generator for power outages or willingness to purchase one. • Agreement that information provided is accurate and corresponds with resume.