Senior Manager, Field Engineering

Job not on LinkedIn

November 4

🤠 Texas – Remote

Although this job is listed in Texas, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

🔧 Field Service Engineer

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AiGent

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Energy • SaaS • B2B

AiGent is a company that provides a software platform to monitor and manage onsite backup generators, connecting them to electricity markets. It offers real-time visibility, automated control, load cycling and reporting to ensure generators are maintained, monetize underused assets, reduce energy costs, and support business continuity for commercial and institutional customers.

1 - 10 employees

Founded 2025

⚡ Energy

☁️ SaaS

🤝 B2B

📋 Description

• Manage all project phases of all generators onboarded • Lead all kickoff activities with customer and build a project plan for each facility • Manage the onboarding project(s) and successfully validate hardware and connectivity of the facility • Ensure customer generators are connected to our ecosystem and are maintained and healthy so they are reliable assets • Be a technical SME for customers and be able to define and build project plans with the customer, utility and third-party contractors • Build the kickoff meeting and onboarding project protocols (eventually grow the team) • Maintain a customer-centric approach throughout all project phases • Build systems and a team that scales: Projects should be deployed faster YoY • Work closely with the engineering team to continuously improve our hardware and software products and expand options for hardware needed in the field to reliably manage generator assets • Technical advisor to the GTM team • Build an alert system with engineering for hardware issues or connectivity issues • Own hardware alerting protocol including repair cases and troubleshooting • Own relationships with critical utility members • Build a trusted-contractor network • Partner with AiGent President on channel partnerships and processes

🎯 Requirements

• Strong alignment with AiGent values and mission • Electrical engineering degree or equivalent experience • 5+ years of project management experience • 3+ years working with utilities • Experience and deep understanding of gensets and their ATS • Track record of success as a project manager managing multiple projects and stakeholders simultaneously • Demonstrated aptitude for troubleshooting and problem solving • Exceptional attention to detail and self-initiative • Ability to communicate complex ideas effectively – both verbally and in writing • Ability to work independently • Demonstrated desire for continuous learning and improvement • Preferred: Experience in the virtual power plant / distributed power plant industry

🏖️ Benefits

• Competitive compensation: Base, bonus, early-stage company equity • Health, dental, 401(k) • Flexible PTO • Remote work benefits: Work from anywhere in the U.S., no commuting