Operations Specialist – Short-Term Rental Management

November 13

Apply Now

Receive Emails with Similar Jobs

Airhosted

WebsiteLinkedInAll Job Openings

Real Estate • B2B

Airhosted is a professional Swiss home-sharing and short-term rental management company based in Zug. It manages and markets properties across Switzerland on platforms such as Airbnb, Booking. com and Expedia, offering end-to-end services including listing creation, dynamic price optimization, guest communication, check-in/out coordination, and professional cleaning. Airhosted serves individual property owners, investors and companies with tailored B2B solutions and local operational partners, and provides insurance-backed protection for inventories and keys.

1 - 10 employees

Founded 2017

🏠 Real Estate

🤝 B2B

📋 Description

• Lead property onboardings end-to-end: system setup, automations, task flows, check-in setup, etc. • Redefine and document operational processes for scalability and efficiency. • Leverage Guesty to its full capacity (automations, task management, API integrations, reports, guest journeys). • Manage and optimize integrations with Operto, Chekin, PriceLabs, and other STR tools. • Collaborate with internal teams (guest support, cleaning, owner relations) to improve communication and workflows. • Identify bottlenecks and implement process improvements and automations. • Support day-to-day PMS operations and troubleshooting.

🎯 Requirements

• Extensive experience with Guesty (or similar PMS) – deep understanding of features and automations, eager to learn them to the utmost detail. • Hands-on experience with Operto, Chekin, and other STR management tools. • Process-driven mindset – you love building order and efficiency. • Strong analytical and problem-solving skills. • Excellent communication skills in English (German a plus). • Self-starter – proactive, independent, and detail-oriented. • Previous experience in short-term rental management or hospitality tech • Familiarity with the AI landscape in short-term rentals – understanding which AI tools and automations can be implemented to improve operations and efficiency (a big plus, optional).

🏖️ Benefits

• Flexible work setup – remote, but some availability during Swiss office hours • Key role in shaping operations and processes within a growing company • Work with the latest STR technologies and automation tools • Entrepreneurial and collaborative team environment