Marketing Strategy Consultant

🕒 May 13

🇺🇸 United States – Remote

💵 $85k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

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Airship

WebsiteLinkedInAll Job Openings

201 - 500 employees

☁️ SaaS

🤖 Artificial Intelligence

🤝 B2B

💰 $25M Series F on 2018-06

SaaS • Artificial Intelligence • B2B

Airship is a comprehensive customer experience platform that empowers businesses to orchestrate, personalize, and optimize customer journeys across multiple channels, including apps, web, SMS, email, and mobile wallets. It offers a no-code solution, allowing teams to create seamless, mobile-first experiences without the need for extensive development resources. Airship's platform uses AI to enhance engagement and personalization through generative and predictive insights, supporting industries such as travel, retail, finance, and telecommunications. Trusted by leading global brands, Airship aims to overcome the challenges of disconnected and siloed customer interactions, driving loyalty and revenue growth through innovative, data-driven solutions.

📋 Description

• Map customer value and KPIs: Conduct discovery sessions with key stakeholders to identify core business challenges and build Value Realization Frameworks that connect Airship solutions to measurable outcomes • Design multi-channel customer journeys: Develop engagement strategies across email, mobile, SMS, digital wallets, and more for enterprise brands • Own the ROI narrative: Partner with Account Teams to lead business reviews that go beyond usage metrics to demonstrate clear financial impact and strategic return • Drive retention and expansion: Identify pathways for service and feature growth by becoming an integral part of each customer's engagement strategy, contributing to strong net retention rates • Facilitate strategic workshops: Create and deliver sessions that help customers define their goals, align on priorities, and accelerate digital marketing outcomes • Translate data into action: Turn customer data and campaign results into actionable insights and recommendations that optimize performance • Contribute to scalable frameworks: Help develop standardized playbooks and AI-powered tools that elevate consulting quality across the global organization • Share knowledge with peers: Contribute best practices and learnings with fellow consultants to raise the bar for strategic delivery across the team • Use AI to work smarter: Apply AI tools for research, content development, and performance auditing to deliver faster, higher-quality strategic guidance

🎯 Requirements

• 4–6 years of experience in consulting, a digital agency, or a client-side marketing role (e.g., CRM Manager, Lifecycle Marketing Manager, CX Strategist) • Experience designing multi-channel customer engagement strategies across two or more channels (email, mobile, SMS, web, digital wallets) • Demonstrated ability to build trusted relationships with VP and Director-level marketing stakeholders • Strong data-driven storytelling skills, with the ability to translate technical concepts into clear business value • Experience facilitating strategic workshops or planning sessions for enterprise stakeholders • Fluency in English required

🏖️ Benefits

• Competitive medical, dental, and vision insurance options for you and your dependents • Flexible time off, company paid holidays, paid parental leave, and paid volunteer time off • Support for your overall wellbeing with mental health and wellness resources • Employer-subsidized life insurance as well as short-term and long-term disability • A digital-first work environment and a monthly stipend to support remote work • Mentorship and growth opportunities to build skills and accelerate professional development • And more!