Customer Success Engineer

13 hours ago

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Akeyless Security

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Cybersecurity • SaaS • Enterprise

Akeyless Security is a cloud-native SaaS company that provides the world's first Unified Secrets and Machine Identity Platform, addressing the primary cause of security breaches in enterprises. Their platform offers comprehensive solutions for secrets management, encryption and key management, certificate lifecycle management, and secure remote access. Akeyless provides a single-pane-of-glass interface to manage secrets and machine identities across multiple environments, ensuring zero-trust, role-based, and just-in-time access control, with a focus on simplifying vault management and enhancing security across CI/CD pipelines. Trusted by global enterprises, Akeyless helps reduce costs, complexity, and improve security through advanced technologies such as "Secretless" authentication and DFC™ Zero-Knowledge proofs.

51 - 200 employees

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 $65M Series B on 2022-11

📋 Description

• Deliver a smooth and successful onboarding experience to our new customers • Provide thought leadership and support for the best customer experience • Accelerate adoption and expansion of the Akeyless platform within our install base • Provide customer support at times outside of normal business hours • Learn our customers business and challenges and develop best of breed solutions to address them • Create added value for the customer as a trusted advisor

🎯 Requirements

• 3+ years of experience in a technical customer-facing support role, such as Technical Account Manager, Customer Success Engineer, Professional Services, or a similar • Proven experience working with Kubernetes, Docker, Linux - must • Proven experience working with one, or more CSPs (AWS, Azure, GCP) - must • Past experience that combines sales orientation and technical skillset • Exceptional communication skills • Advantage: Knowledge in CI/CD, IaC, and Config-Management tools • Experience working in the Cyber Security or DevOps domains • Security knowledge domains: Identity Management (IDM), Identity Providers (i.e Okta, Ping), Certificate Management (CMS), Public Key Infrastructure (PKI), Encryption Key Management System (KMS), Privileged Access Management (PAM), Hardware Security Modules (HSM) and Zero-Trust Access (ZTA) • Experience in Scripting/programming

🏖️ Benefits

• Commission • Company Stock Options