Customer Service Representative

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AlgaeCal Inc.

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Wellness • Healthcare Insurance • Biotechnology

AlgaeCal Inc. is a company specializing in natural calcium and bone health supplements. Their unique plant-based, multi-nutrient formulas are clinically supported to not only stop bone loss but also increase bone density. AlgaeCal's products are marketed as being more effective than traditional calcium supplements due to their natural ingredients derived from marine algae. The company offers a range of supplements such as AlgaeCal Plus, Strontium Boost, and Omega-3 products, all aimed at improving and maintaining bone health. They emphasize sustainability and back their products with a money-back guarantee based on their clinical efficacy. AlgaeCal Inc. is committed to using natural, sustainable sources to enhance bone density and overall bone health.

51 - 200 employees

Founded unknown

🧘 Wellness

⚕️ Healthcare Insurance

🧬 Biotechnology

📋 Description

• Acting as a knowledge base for customers inquiries with respect to our products and their bone health • Actively listening to customers and providing them with everything they need to make an informed decision about AlgaeCal. • Supporting our customers through a variety of mediums (email, phone). • Processing orders and returns for customers. • Helping customers understand the results of their DEXA bone scans. • Updating the records of customer interactions, processing customer accounts, and filing documents.

🎯 Requirements

• solid customer service background • passionate about natural health • expert at building rapport with customers • devoted to helping people find that *aha moment* • organized • humble • critical and creative thinking • love to support and inspire others • brilliant multi-tasker

🏖️ Benefits

• $52,000 starting salary with the opportunity to increase rapidly as training targets are met. • A generous healthcare package • Monthly team events and activities • Flexible Stat Holidays with the option to bank days for later use • Remote team building opportunities (Coffee Chats!) • Supported professional development and continued learning through training and coaching.