AVP, Enterprise Resource Planning Program Management

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October 21

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Alignment Health

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Healthcare Insurance • Insurance • Healthcare

Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.

501 - 1000 employees

Founded 2013

⚕️ Healthcare Insurance

💰 $135M Series C on 2020-03

📋 Description

• Lead the ERP program from vendor selection through full implementation and beyond, ensuring timelines, budgets, and deliverables are met. • Define project scope, goals and deliverables in collaboration with executive sponsors and functional leads • Establish program governance, including issue tracking, risk management, escalation paths, and progress reporting • Facilitate regular steering committee meetings and provide status updates • Serve as the primary contact point between operators, IT, vendors and executive leadership • Manage the project risk register and ensure mitigation strategies are in place • Coordinate cross-functional teams (Finance, IT, Procurement, Operations, external consultants) to align on requirements, design, and testing. • Manage vendor relationships and ensure that system performance criteria are met. • Drive accountability for issue resolution and ensure decisions are made promptly to maintain momentum. • Act as the bridge between technical teams and business stakeholders, ensuring system capabilities translate into business value. • Facilitate clear and consistent communication with executive sponsors, Finance leaders, IT, and system users. • Lead change management and user adoption efforts through training, engagement, and transparent communication. • Ensure the ERP supports scalable processes, accurate and timely reporting, efficient procure-to-pay cycles, and robust planning/analytics. • Identify and prioritize enhancements, manage vendor relationships, and oversee continuous improvement initiatives. • Maintain compliance, system integrity, and audit readiness. • Build and lead a program/project management team responsible for ERP implementation and ongoing support. • Develop standards, templates, and best practices for project management and business systems governance. • Mentor staff and promote a culture of accountability, transparency, and cross-functional collaboration.

🎯 Requirements

• Bachelor’s degree in Finance, Accounting, Information Systems, or related field; MBA or advanced degree preferred. • 10+ years of progressive experience in project management, with direct responsibility for ERP or enterprise-scale system initiatives. • Must have led at least one highly complex ERP implementation and migration at an enterprise level • Demonstrated success managing complex, cross-functional technology and business transformations. • Strong understanding of finance processes (GL, FP&A, Procure-to-Pay, BI/Analytics) • Knowledge of regulatory requirements in healthcare or Medicare Advantage a plus. • Proven ability to track, manage, and resolve program issues while maintaining executive-level communication. • Exceptional stakeholder management skills, with the ability to translate technical concepts into business impact. • PMP, PgMP, or similar project management certification strongly preferred.

🏖️ Benefits

• Health insurance • 401(k) matching • Paid time off • Remote work options • Professional development opportunities