
501 - 1000 employees
Founded 2013
âď¸ Healthcare Insurance
đĄď¸ Insurance
đĽ Healthcare
đ° $135M Series C on 2020-03
Healthcare Insurance ⢠Insurance ⢠Healthcare
Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.
đ September 30
đşđ¸ United States â Remote
đľ $126.4k - $189.6k / year
â° Full Time
đ´ Lead
đ Director
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501 - 1000 employees
Founded 2013
âď¸ Healthcare Insurance
đĄď¸ Insurance
đĽ Healthcare
đ° $135M Series C on 2020-03
Healthcare Insurance ⢠Insurance ⢠Healthcare
Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.
⢠Lead the end-to-end provider enrollment function from contract execution through provider activation ⢠Oversee provider and entity onboarding activities for contracted providers, facilities, ancillary providers, IPAs, and delegated entities ⢠Establish governance for contract implementation workflows across contracting, credentialing, enrollment, and provider data teams ⢠Ensure provider records are accurately configured across downstream operational systems ⢠Develop standardized enrollment procedures, controls, and quality assurance processes ⢠Manage delegated credentialing roster submissions, provider loads, onboarding standards, loading protocols, and validation controls ⢠Partner with Delegation Oversight teams to meet regulatory, contractual, and accreditation requirements ⢠Monitor delegated provider load accuracy, turnaround times, and service-level agreement compliance ⢠Lead remediation for roster discrepancies and audit findings ⢠Oversee non-participating and non-contracted provider enrollment processes, policies, workflows, monitoring, and reporting ⢠Partner with Claims, Network Management, and Provider Data teams to support accurate claims adjudication and provider identification ⢠Establish provider enrollment data standards and quality controls ⢠Lead data validation, reconciliation, and audit activities ⢠Develop performance metrics and dashboards for provider onboarding, delegate load performance, inventory aging, and enrollment cycle times ⢠Support provider directory accuracy and provider data integrity initiatives ⢠Ensure compliance with CMS, NCQA, state, and accreditation requirements ⢠Support audits, surveys, and delegated oversight reviews ⢠Maintain compliance policies, procedures, and documentation ⢠Implement controls to mitigate operational and compliance risks ⢠Lead, develop, and mentor provider enrollment managers and operational teams ⢠Establish productivity, quality, and service performance standards ⢠Drive process improvement through automation, workflow optimization, and technology solutions ⢠Partner with executive leadership on network growth, market expansion, and strategic provider initiatives ⢠Manage departmental budgets, vendor relationships, and operational performance
⢠10+ years of healthcare operations experience within a health plan, managed care organization, provider network, or healthcare administration environment ⢠5+ years of leadership experience managing provider enrollment, credentialing, provider data management, network operations, or related functions ⢠Demonstrated experience managing delegated credentialing programs and provider roster governance ⢠Experience overseeing provider contract implementation and onboarding operations ⢠Strong knowledge of provider data, credentialing, enrollment, and network management processes ⢠Bachelor's degree in healthcare administration, Business Administration, Public Health, or related field ⢠Deep understanding of provider enrollment operations, delegated credentialing, delegation oversight, provider data management, network administration, non-par and out-of-network provider processing, CMS and NCQA requirements, provider directory accuracy standards, and claims and downstream operational impacts ⢠Strong analytical and operational leadership skills ⢠Excellent stakeholder management and executive communication capabilities
Apply Nowđ September 30
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