Field Provider Engagement Specialist

🕒 July 24

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $54.4k - $81.7k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

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Alignment Health

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2013

⚕️ Healthcare Insurance

🛡️ Insurance

🏥 Healthcare

💰 $135M Series C on 2020-03

Healthcare Insurance • Insurance • Healthcare

Alignment Health is dedicated to providing comprehensive care for Medicare members, emphasizing the needs of seniors, the chronically ill, and those who are frail. With a mission to transform senior healthcare, Alignment Health leverages a tailored care model and advanced technology to deliver high-quality, low-cost healthcare services. Their 24/7 concierge care team collaborates with trusted local providers to ensure that every member receives personalized care, reflecting the company's commitment to treating all members as valued family members.

📋 Description

• Developing and maintaining strong relationships with provider offices to improve network performance, enhance provider satisfaction, and support organizational growth. • Partnering with providers on strategies to increase patient retention and growth. • Driving performance across key quality and utilization metrics. • Serving as the main point of contact for providers, offering education, support, and tools to achieve goals. • Conducting initial provider onboarding and provides support for ongoing provider education on Alignment tools, clinical programs, and other compliance requirements. • Facilitating and serving as a single point of resolution for provider issues. • Documenting meeting minutes and action items as needed. • Maintaining weekly summary of activity and submitting reports on a weekly basis. • Attending and participating in all staff meetings as required.

🎯 Requirements

• Two years related experience and/or training; or equivalent combination of education and experience. • Experience in provider relations / contracting with an HMO or IPA, medical group or institutional provider required. • B.A./B.S. OR 2 years relevant experience. • Bi-lingual preferred. • Strong analytic, quantitative, and problem-solving skills. • Strong verbal and written communication skills. • Relationship-builder and team-player. • Strong presentation skills and ability to address diverse audiences appropriately and effectively. • Proficient user in MS office suite (Word, Excel and PowerPoint).

🏖️ Benefits

• Health insurance • Retirement plans • Flexible work arrangements • Professional development opportunities