AlignOps
51 - 200 employees
🏗️ Construction
💼 Consulting
📦 Logistics
Construction • Consulting • Logistics
AlignOps is a construction operations software company that delivers a suite of field-first SaaS tools to help contractors manage assets, fleets, labor, safety, and paving workflows. Its product portfolio includes ToolWatch for tool and asset tracking, SafetyReports for safety and compliance management, BusyBusy for crew time tracking, and FleetWatcher for hauling and fleet efficiency. AlignOps also provides integrations with major construction and accounting platforms plus consulting, implementation, and training services to improve jobsite visibility, reduce idle time, and optimize project costs.
Client Support Specialist – Level I
Job not on LinkedIn
🕒 July 26
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AlignOps
51 - 200 employees
🏗️ Construction
💼 Consulting
📦 Logistics
Construction • Consulting • Logistics
AlignOps is a construction operations software company that delivers a suite of field-first SaaS tools to help contractors manage assets, fleets, labor, safety, and paving workflows. Its product portfolio includes ToolWatch for tool and asset tracking, SafetyReports for safety and compliance management, BusyBusy for crew time tracking, and FleetWatcher for hauling and fleet efficiency. AlignOps also provides integrations with major construction and accounting platforms plus consulting, implementation, and training services to improve jobsite visibility, reduce idle time, and optimize project costs.
📋 Description
• Offer timely and professional support to clients via phone and Intercom • Apply standard procedures to address inquiries • Help maintain positive client relationships • Participate in regular team meetings and training sessions • Collaborate with colleagues on content creation tasks
🎯 Requirements
• 1+ years of customer service experience • Ability to effectively communicate verbally and in writing • Experience with Salesforce and Intercom preferred • An empathetic, positive approach to customer interactions • Basic technical skills with curiosity
🏖️ Benefits
• health, dental, and vision coverage • disability insurance • life insurance • paid time off • 401(k) plan
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