Roadside Technician

Job not on LinkedIn

🔥 12 hours ago

🇬🇧 United Kingdom – Remote

💵 £41.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Allianz

Allianz

10,000+ employees

🛡️ Insurance

💸 Finance

💰 $85M Post-IPO Equity - Allianz on 2018-04

Insurance • Finance

Allianz is a global financial services company founded in 1890 that provides insurance and asset management solutions to individuals and organizations across more than 70 countries. The company employs actuaries, advisors, underwriters, lawyers, marketers, and technology specialists, and emphasizes digital transformation and AI skills across roles. Allianz promotes workplace inclusion, privacy-conscious hiring practices, financial education through programs like Allianz School For Life, and engages in sponsorship and recognition programs such as partnerships with the Olympic & Paralympic movements and various workplace and training awards.

📋 Description

• Attend roadside assistance calls and assess situations • Diagnose vehicle faults using modern diagnostic tools • Repair vehicles at the scene where safe and possible • Decide whether repair or recovery is appropriate • Arrange professional recovery and dealer workshop attention when needed • Own each job end-to-end and communicate clearly with customers • Operate and maintain a fully equipped van • Manage tools and parts • Follow safety procedures and maintain accurate system notes • Meet service, safety and quality standards and work toward targets • Use AI, machine learning, data analytics and cloud-based tools responsibly in line with data governance, security and ethical-use standards

🎯 Requirements

• Proven experience as a vehicle or roadside technician who can work independently at the scene • Strong diagnostic and fault-finding skills with modern equipment • Confident, calm customer communication • Comfortable using IT, mobile apps and diagnostic software • Full UK driving licence and confidence driving a fully equipped van • Relevant technical qualifications, e.g. manufacturer apprenticeship or equivalent City & Guilds Parts I & II, NVQ/B-Tech diploma • Existing EV credentials are welcome; otherwise, completion of EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics training is required • Flexibility to work rotating shifts between 7am and 10pm, including some weekends and Bank Holidays • Ability to travel across Plymouth or Belfast and surrounding areas

🏖️ Benefits

• £8,000 bonus, plus a guaranteed additional £3,000 bonus in your first 12 months • Realistic OTE of £55,000; top performers earn north of £60,000 • No overnight or 12-hour shifts • Average 42.75 hours per week between 7am and 10pm, Monday to Sunday • Alternating start times (7am/11am) • Two weekends off per month • Rota set 12 months in advance • Paid overtime • Bank Holiday supplement and a day off in lieu • Private medical cover • Pension contributions up to 6.5% • Wide range of discounts and benefits • Ongoing training, including EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics • Competitive annual leave • Discounts on Allianz products, vouchers and discounts for high street and online retailers • Annual Flu vaccination • Annual Eye Care vouchers • Discounted travel/pet/musical/home/car Insurance • Roadside Assistance free after 6 months’ probation • Up to three paid days for Corporate Social Responsibility • Employee Assistance Programme available from day one • Confidential 24/7 helpline and app with life, money and wellbeing resources, including mental wellbeing support, debt and legal advice

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