Customer Support Specialist, French

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August 26

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Recruit4 Work SL

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Recruitment • HR Tech • B2B

Recruit4 Work SL is a trusted recruitment agency specializing in connecting top talent with leading organizations across various sectors. They offer tailored recruitment solutions to align the right candidates with their clients' unique needs. Recruit4 Work is known for sourcing skilled professionals for temporary, permanent, and specialized roles, and provides personalized career guidance to candidates. Their consultative and professional approach positions them as a reliable partner in recruitment success, delivering quality over quantity with a vast network of candidates. Founded in 2016, Recruit4 Work is committed to transparency, professionalism, and timely delivery, making them a preferred choice in the recruitment industry.

11 - 50 employees

🎯 Recruiter

👥 HR Tech

🤝 B2B

📋 Description

• Support customers via phone, email, chat, and social media • Help merchants with their products, services, and account questions • Work closely with other teams like Sales and Marketing • Suggest ways to make our customer service better and smoother • Document cases and feedback clearly • Support customers in French by answering questions and helping them use our payment products • Join a fast-growing team that’s changing how small businesses accept payments • Promote fair pricing, easy setup, and support for small merchants

🎯 Requirements

• You speak French fluently and have a good level of English • You’re confident using smartphones, tablets, and computers • You’re friendly, patient, and love talking to people • You’re curious, like solving problems, and don't give up easily • You stay calm and organized, even when it gets busy • You care deeply about making customers happy • Experience in a contact center or support team is a plus

🏖️ Benefits

• New and modern office. • Full training to help you succeed. • Relocation support (if applicable). • We promote inter-company mobility to work at any of our sites around the world. • Private health insurance, free after six months • Competitive wages (14 monthly payments per year) + bonus • Accommodation available Yes