Fullstack Engineer, AI

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Aloware

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SaaS • Telecommunications • B2B

Aloware is a comprehensive calling and texting software platform designed to enhance customer engagement for small and mid-sized businesses. Offering features such as a cloud phone system, sales power dialer, business texting, and AI voice analytics, Aloware integrates seamlessly with popular CRM systems like HubSpot and Salesforce. The platform is built to streamline communications through omnichannel capabilities, enabling users to manage calls and texts directly from their CRM. Aloware caters to various industries including real estate, finance, and recruitment, providing tools that foster personalized sales conversations, compliance in communications, and advanced automation. With AI-driven solutions and integrations, Aloware transforms contact center workflows and sales processes, aiming to optimize business interactions and drive results.

51 - 200 employees

☁️ SaaS

📡 Telecommunications

🤝 B2B

💰 Seed Round on 2021-08

📋 Description

• Design and implement robust integrations with major AI providers (OpenAI, Anthropic, and Google Gemini) to power conversational agents. • Build Retrieval-Augmented Generation (RAG) workflows using OpenSearch or Elasticsearch to enable agents to answer questions based on specific customer data with high accuracy. • Develop low-latency logic for Voice Agents (IVAs) by chaining Speech-to-Text, LLM processing, and Text-to-Speech APIs to handle live phone calls. • Write clean, efficient, testable, and maintainable code.

🎯 Requirements

• 5+ years experience as a software engineer working on a VueJS/PHP/MySQL/AWS stack • Generative AI Experience: Proven experience building applications using APIs from OpenAI, Anthropic, or Google Gemini. • Vector Search: Experience implementing RAG using OpenSearch, Elasticsearch, or vector databases. • API Integration: 2+ years experience designing and consuming REST APIs. • Full Stack Awareness: Demonstrated experience working with VueJS or React is a must-have for this position. • Experience working in the API layer with security, logging, throttling, and modifying requests and responses. • Background related to telecommunications, VOIP, digital messaging, chatbots, or CRM software is a strong plus.