Senior Manager, GSOC

Job not on LinkedIn

6 hours ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $140k - $150k / year

⏰ Full Time

🟠 Senior

👔 Manager

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Ambient Security

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Cybersecurity • Artificial Intelligence • SaaS

Ambient Security is a cybersecurity company focused on identifying, managing, and securing privileged identities across various platforms, including cloud, SaaS, and on-premises environments. Their unified ITDR (Identity Threat Detection and Response) and ISPM (Identity Security Posture Management) solutions help organizations eliminate high-risk identities and prevent potential breaches and audit issues. By leveraging AI, Ambient Security automates the detection of rogue privileged accounts, allowing security teams to concentrate on higher-priority threats.

11 - 50 employees

Founded 2022

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

📋 Description

• Lead and develop a team of Threat Detection Analysts, driving hiring, onboarding, coaching, and performance management • Oversee daily operations to ensure timely and accurate alert triage, escalation, and documentation in alignment with SOPs • Monitor key performance metrics (response time, false positive rates, documentation quality) to guide continuous improvement and operational excellence • Manage shift schedules and staffing plans to maintain 24/7 coverage, balancing workload and team wellbeing • Collaborate with TDAC leadership, People Ops, and Product/Data teams to identify trends, optimize detection workflows, and improve tool and playbook performance • Partner with Customer Success to train customer SOC/GSOC teams and represent TDAC operations in customer sessions and QBRs • Provide clear updates and insights to internal and external stakeholders on incidents, patterns, and overall performance • Identify recurring pain points, contribute to SOP and process refinements, and participate in pilots of new tools and workflows

🎯 Requirements

• 3+ years in physical security operations, GSOC/SOC, security command centers, or a closely related operational environment • 1+ years managing or leading teams of analysts or operators in a 24/7 or high-tempo setting • Strong people management skills: setting expectations, coaching, performance management, and building healthy team culture • Experience creating and managing shift schedules, preferably in a 24/7 operations • Comfortable running to metrics: you know how to use simple dashboards and KPIs to steer day-to-day operations and coach your team • Excellent written and verbal communication skills with operators, peers, and cross-functional partners • Able to write clear incident summaries and operational updates • Comfortable representing your team in customer-facing or cross-functional conversations when needed • Hands-on, “working manager” approach - you’re close enough to the work to understand it, but focused on enabling the team • Pragmatic and process-oriented: you care about consistency, clarity, and continuous improvement over abstract strategy decks • Comfortable in changing environments; willing to adapt as we learn and scale.

🏖️ Benefits

• Comprehensive health + welfare package (Medical, Dental, Vision, Life, EAP, Legal Services, 401k plan) • Regular Full-time employees receive stock options • Flexible time off to rest and recharge, including Winter Break (time off between Christmas and New Year’s for most roles, depending on customer demand)