Corporate Travel Consultant

October 28

Apply Now

Receive Emails with Similar Jobs

American Express Global Business Travel

WebsiteLinkedInAll Job Openings

B2B • Transport • SaaS

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

10,000+ employees

Founded 2014

🤝 B2B

🚗 Transport

☁️ SaaS

📋 Description

• Advise and arrange travel for corporate business customers (both individuals and groups). • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services. • Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations. • Use of Global Distribution Systems (GDS) - Sabre. • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements. • Use positive telephone service techniques and act on special customer requests. • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels.

🎯 Requirements

• Passion for excellence in client service, including proactive anticipation of needs. • Native GDS expertise (Sabre is Preferred but Open to Amadeus or Galileo). • Professional communication (written and verbal). • Attention to detail. • Act with integrity, and look after personal traveler information. • Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation). • Exposure in handling After Hours for US, UK & Canada would be an added advantage. • Resolving customer issues quickly and independently / with supplier. • Teamwork and openness to feedback.

🏖️ Benefits

• Flexible benefits are tailored to each country and start the day you do. • Health and welfare insurance plans. • Retirement programs. • Parental leave. • Adoption assistance. • Wellbeing resources to support you and your immediate family. • Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. • Access to over 20,000 courses on our learning platform. • Leadership courses. • New job openings available to internal candidates first.