
B2B • Transport • SaaS
American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.
10,000+ employees
Founded 2014
🤝 B2B
🚗 Transport
☁️ SaaS
September 7
🇺🇸 United States – Remote
💵 $39.2k - $72.8k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
💼 Consultant
🦅 H1B Visa Sponsor

B2B • Transport • SaaS
American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.
10,000+ employees
Founded 2014
🤝 B2B
🚗 Transport
☁️ SaaS
• Advise and arrange travel for corporate business customers (both individuals and groups) • Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services • Arrange and book domestic and international business travel for air, road, rail, and accommodations • Use Global Distribution Systems (GDS) - Sabre • Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements • Use positive telephone service techniques and act on special customer requests • Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels • Perform duties for Traveler Care leadership pipeline and career advancement opportunities
• 3+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel • Native GDS expertise - Sabre • Geographical knowledge • Excellent Customer service skills in a travel environment • Professional communication (written and verbal) • Attention to detail • Act with integrity, and look after personal traveler information • Possess a strong understanding of the travel industry (background in business travel) • Resolving customer issues quickly and independently / with supplier • Teamwork and openness to feedback • Be flexible and prepared to work a shift any time between 8 AM to 8 or 9 PM EST Monday to Friday
• Flexible benefits tailored to each country and start the day you do • Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources to support you and your immediate family • Travel perks: weekly deals from major travel providers (flights, hotels, cruises, car rentals) • Access to over 20,000 courses on learning platform • Leadership courses • Internal promotion and career advancement opportunities • Inclusive global INclusion Groups • Discretionary annual bonus eligible
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