Travel Consultant

🕒 August 4

🇺🇸 United States – Remote

💵 $46.2k - $85.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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Logo of American Express Global Business Travel

American Express Global Business Travel

10,000+ employees

Founded 2014

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

American Express Global Business Travel is a company providing comprehensive corporate travel management services. It offers technology-driven solutions to help businesses manage and optimize their travel programs efficiently, providing a range of services including booking, travel policy compliance, expense management, and reporting. The company supports clients worldwide, catering to a diverse range of languages and cultural needs, and is aimed at enhancing business travel experiences through innovation in the travel industry.

📋 Description

• Advise and arrange travel for corporate business customers, including individuals and groups • Arrange and book domestic and international business travel across air, road, rail, and accommodations • Communicate with customers by telephone, chat, email, and/or back office systems • Provide proactive travel advice and sell additional services while adhering to clients’ travel policies • Work independently and collaboratively to meet business and account-specific goals, including customer satisfaction, call adherence, and service metrics • Provide high-touch service and creative, timely travel solutions for top clients

🎯 Requirements

• 5 years of experience in travel, preferably business travel • Understanding of fares and ticketing rules for car, air, and hotel • Native GDS expertise in Sabre • Professional written and verbal communication • Attention to detail • Integrity and ability to protect personal traveler information • Strong understanding of the travel industry, including business travel, leisure travel, or airline reservation experience • Ability to resolve customer issues quickly and independently • Teamwork and openness to feedback • Availability for day, evening, overnight, weekend, and holiday shifts in a 24/7 operation

🏖️ Benefits

• Health and welfare insurance plans • Retirement programs • Parental leave • Adoption assistance • Wellbeing resources for the employee and immediate family • Weekly deals from major travel providers on flights, hotels, cruises, and car rentals • Access to over 20,000 courses on the learning platform • Leadership courses • New job openings available to internal candidates first • Global INclusion Groups • Reasonable accommodation for qualified individuals with disabilities

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