Product Manager – Workers Compensation

🕒 May 20

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Logo of American Family Insurance

American Family Insurance

10,000+ employees

Founded 1927

💸 Finance

👥 B2C

Insurance • Finance • B2C

American Family Insurance is a leading insurance company offering a range of personal insurance products including home, auto, life, and umbrella insurance. With a focus on customer satisfaction, American Family Insurance is trusted by over 12 million customers and has earned high ratings for its digital insurance shopping experience. The company emphasizes the convenience of managing insurance through its MyAmFam app, allowing customers to pay bills, file claims, and access policy information easily. The company also offers significant discounts for bundling multiple insurance products. American Family Insurance is headquartered in Madison, Wisconsin, and is committed to customer service, corporate responsibility, and community involvement.

📋 Description

• accountable for the P&L of American Family Insurance enterprise Workers Compensation Product • support and manage insurance product performance in market by leveraging analysis • conduct root cause analysis to inform recommended actions to improve profitability and growth • create insights from intelligence about customer, market and competitors • deliver solutions that improve product using contract language, underwriting rules/guidelines, automation and pricing/predictive analytics • oversee development of specific strategies related to price, product and underwriting • execute and deliver product initiatives that lead to profitability and growth • collaborate with subject matter experts and other company leaders to enhance customer experience • lead with a continuous improvement approach • ensure overall compliance and financial viability

🎯 Requirements

• Demonstrated experience providing customer-driven solutions, support, or service. • Demonstrated experience developing insurance product/line of business strategies. • Extensive knowledge of leveraging customer, market, and competitor intelligence. • Extensive knowledge and experience with lean innovation, agile or other development/innovation approaches. • Extensive knowledge of market research and marketplace and regulatory trends. • Extensive knowledge and understanding of product design, pricing and product management. • Solid knowledge and understanding of advanced financial and data analysis techniques. • Demonstrated experience leading projects in product development and product management. • Demonstrated experience with profit and loss accountability. • Previous workers compensation experience in the insurance industry is strongly desired.

🏖️ Benefits

• comprehensive medical, dental, vision and wellbeing benefits • competitive 401(k) contribution • pension plan • annual incentive • 9 paid holidays • paid time off program (23 days accrued annually for full-time employees) • student loan repayment program • paid-family leave

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