Order Management Coordinator

🕒 October 14

🇺🇸 United States – Remote

💵 $55k - $58k / year

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 13%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Amplify

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

📚 Education

💰 Series C on 2023-05

Education

Amplify is a pioneering company in K–12 education, dedicated to providing next-generation curriculum and assessment solutions. Since 2000, Amplify has been developing programs that empower educators with powerful tools, facilitating the development of comprehensive literacy and math systems for students in thousands of school districts globally. Their suite includes the Amplify CKLA literacy program, Desmos Math, and Amplify Science, all designed to align educational practices with the Science of Reading and evidence-based strategies. Amplify also offers professional development through podcasts and webinars, supporting teachers with insight and innovation.

📋 Description

• Validate and process all new and renewal customer orders • Maintain accurate order data in Salesforce and ensure consistency with the Finance database • Reconcile incoming orders against price quotes, customer credits, contracts, checks, authorization forms, and credit card orders • Resolve issues or discrepancies to ensure order quality • Partner with the Sales Team to reconcile purchase-order inconsistencies • Announce daily summaries of closed, new, and renewal sales revenue to the company • Monitor daily reports and individual queues to identify escalation needs • Communicate with other teams to resolve issues • Provide customers with requested documentation, such as sole source letters and vendor registrations • Keep current with Amplify’s products, services, and pricing • Collaborate with other Order Management Coordinators to share best practices and improve processes • Work with teams across the Sales organization to complete projects • Communicate with customers as needed to resolve order inaccuracies

🎯 Requirements

• Bachelor’s Degree or equivalent experience • Data entry experience • Customer service experience • Adept in the use of Microsoft Office and Google Suite products, particularly Excel or Sheets • Comfortable meeting to set daily and weekly performance metrics • Highly motivated with precise attention to detail • Proactive problem solving • Experience in a fast-paced, high-growth, corporate environment • Salesforce experience • Demonstrated communication and presentation skills for internal and customer-facing meetings • Finance or business background a plus • 1+ years of experience with order processing • Ability to work in the United States • Background check required if selected for employment • May be required to provide additional documentation, proof of vaccination, or undergo enhanced background screening, such as fingerprinting

🏖️ Benefits

• Bonus • 401(k) plan • Competitive health insurance • Mental health options • Basic life insurance • Paid time off • Parental leave • Access to best-in-class development programs • Remote work arrangement • In-person onboarding or periodic travel to headquarters in New York, as required

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