
1001 - 5000 employees
☁️ SaaS
Consulting • SaaS • Software Engineering
AND Digital is a technology consulting firm that partners with organizations of all sizes to transform their digital capabilities and close the digital skills gap. By employing a unique "Guide, Build, Equip" model, AND Digital helps clients accelerate digital delivery through consulting, software engineering, mobile app development, experience design, and data solutions. The company focuses on creating better digital products and enhancing the technological capabilities of its clients. Its services extend across multiple regions, including the UK, Europe, and the USA, working closely with clients to solve complex challenges and implement innovative solutions. Known for its club model, AND Digital fosters intimate client partnerships with the advantages of a large firm's resources.
🔥 0 minutes ago
🇬🇧 United Kingdom – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
🤖 AI Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
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1001 - 5000 employees
☁️ SaaS
Consulting • SaaS • Software Engineering
AND Digital is a technology consulting firm that partners with organizations of all sizes to transform their digital capabilities and close the digital skills gap. By employing a unique "Guide, Build, Equip" model, AND Digital helps clients accelerate digital delivery through consulting, software engineering, mobile app development, experience design, and data solutions. The company focuses on creating better digital products and enhancing the technological capabilities of its clients. Its services extend across multiple regions, including the UK, Europe, and the USA, working closely with clients to solve complex challenges and implement innovative solutions. Known for its club model, AND Digital fosters intimate client partnerships with the advantages of a large firm's resources.
• Joining Customer Service Transformation Programme, working within the AI & Agents squad. • The squad owns customer-facing agentic AI on AWS Bedrock with multi-agent collaboration patterns using Claude Sonnet. • Concurrent work includes domain-specific chat agents going live, additional domain agents being designed, chatbot automation, and Agent WorkSpace AI features (real-time alerts, complaint indicators, Agent Note Taker).
• 5+ years software engineering, with 2+ years on customer-facing AI/LLM systems in production • Hands-on Amazon Bedrock - Agent configuration, Action Groups, Knowledge Base integration, Guardrails • Multi-agent orchestration patterns (supervisor/collaborator/handoff) • Prompt engineering at production scale - versioning, A/B testing, regression methodology • Lambda fulfillment patterns including OpenAPI tool specifications • TypeScript primary, Python secondary • Working knowledge of vector databases (OpenSearch Serverless, Pinecone, or equivalent) • Strong written and verbal communication - this role contributes to architectural decisions visible to senior stakeholders
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