AND Digital
1001 - 5000 employees
☁️ SaaS
Consulting • SaaS • Software Engineering
AND Digital is a technology consulting firm that partners with organizations of all sizes to transform their digital capabilities and close the digital skills gap. By employing a unique "Guide, Build, Equip" model, AND Digital helps clients accelerate digital delivery through consulting, software engineering, mobile app development, experience design, and data solutions. The company focuses on creating better digital products and enhancing the technological capabilities of its clients. Its services extend across multiple regions, including the UK, Europe, and the USA, working closely with clients to solve complex challenges and implement innovative solutions. Known for its club model, AND Digital fosters intimate client partnerships with the advantages of a large firm's resources.
Contract AWS Connect Engineer
🕒 February 2
🇬🇧 United Kingdom – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
👷🏻♀️ Engineer
🇬🇧 UK Skilled Worker Visa Sponsor
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AND Digital
1001 - 5000 employees
☁️ SaaS
Consulting • SaaS • Software Engineering
AND Digital is a technology consulting firm that partners with organizations of all sizes to transform their digital capabilities and close the digital skills gap. By employing a unique "Guide, Build, Equip" model, AND Digital helps clients accelerate digital delivery through consulting, software engineering, mobile app development, experience design, and data solutions. The company focuses on creating better digital products and enhancing the technological capabilities of its clients. Its services extend across multiple regions, including the UK, Europe, and the USA, working closely with clients to solve complex challenges and implement innovative solutions. Known for its club model, AND Digital fosters intimate client partnerships with the advantages of a large firm's resources.
📋 Description
• Design, develop, and implement solutions in AWS Connect and related AWS services. • Migrate telephony workflows, data, and integrations from Virtutel to AWS Connect. • Collaborate with team members to ensure successful delivery and integration with existing estates (e.g., British Gas). • Develop and execute testing plans, and provide technical documentation and support.
🎯 Requirements
• Hands-on experience with AWS Connect, including contact flow configuration, queue management, and IVR design. • Strong proficiency in AWS services such as Lambda, S3, DynamoDB, SQS, and EventBridge. • Experience integrating AWS Connect with external systems and APIs. • Experience with enterprise telephony, contact center solutions, or similar migration projects. • Proficient in Node.js and TypeScript for AWS Lambda development. • Experience with infrastructure-as-code using Terraform. • Excellent problem-solving and communication skills. • Ability to work effectively in a collaborative, agile team environment. • Knowledge of Virtutal telephony systems and migration processes (an advantage but not essential).
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