Director of Provider Success

🕒 October 8

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 30%

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Annie Aesthetic

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2 - 10 employees

We are an industry leading medical aesthetics group that is partnering with or acquiring best-in-class clinics across the USA. We provide world-class support to our partner-clinics, helping our partners and clients achieve their personal and professional goals.

📋 Description

• Review provider-level data and KPIs to identify coaching and training opportunities • Translate data into clear, actionable development plans • Build personalized development plans based on experience level, performance data, and observed opportunities • Coach providers across all Annie Aesthetic clinic locations • Design and manage a scalable provider education and training process across the platform • Ensure trainings are practical, tied to business goals, reinforced through coaching, and measured • Build a connected provider community across locations, brands, and geographies • Create forums for providers to share best practices, case studies, and lessons learned • Identify high-performing providers and amplify their strengths across the organization • Support provider engagement, retention, and career development • Build and own a structured new provider ramping pathway, including shadowing, mentorship, trainings, and ramp milestones • Partner with Talent Acquisition on provider recruiting and candidate evaluations • Report directly to the COO

🎯 Requirements

• 4+ years as a medical aesthetics provider • Hands-on injecting experience • NP or PA required • Strong understanding of injectables, lasers, skin health, treatment planning, consultation dynamics, and client experience • Comfort using performance data to diagnose opportunities and build practical, personalized development plans • Ability to give direct, kind, actionable feedback across all provider skill levels • Excellent project management skills • Ability to coordinate trainings across many clinics, vendors, and stakeholders • Builder mindset, with ability to create structure, community, and shared standards where they do not yet exist • Comfort traveling regularly to Annie clinic locations; travel expected roughly 50% of the time

🏖️ Benefits

• Travel to Annie clinic locations for coaching, trainings, and relationship-building (travel expected roughly 50% of the time)

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