Experience Design Lead

🕒 July 25

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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AnswerLab

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

📣 Marketing

☁️ SaaS

💰 Private Equity Round on 2022-09

Consulting • Marketing • SaaS

AnswerLab is a company that specializes in user experience research and consulting. They work with future-forward brands to uncover actionable product insights at scale, helping clients to improve customer experience and grow their businesses. AnswerLab provides insights that fuel business growth by helping brands unlock new product experiences, increase brand loyalty, and expand into new markets. They have expertise in a wide range of emerging technologies, such as AI, AR/VR, and voice, and offer DEI research and accessibility testing to ensure products are inclusive. AnswerLab works with top companies like Google and LinkedIn to deliver quality insights and improve product features and user experience.

📋 Description

• translate research insights and strategic direction into tangible, experience concepts and prototypes • develop solutions that help the world’s most innovative companies bring better products and services to life • support the development of journey maps, service blueprints, product ideas, and strategic narratives • responsible for the creation of interaction concepts, prototypes, and design solutions that bring strategy to life • work on client engagements from research through design delivery • help shape the tools, artifacts, and design approaches that define AnswerLab’s experience design practice • ensure design outputs align with project goals, research insights, and business context

🎯 Requirements

• 7–10 years of experience in experience design, service design, UX design, or product design within consulting, agency, or product environments • Strong ability to translate insights and strategy into clear experience concepts and visual artifacts • Experience creating journey maps, service blueprints, ecosystem maps, or similar experience design deliverables • Mastery of manual design and prototyping tools like Figma • Experience with prompt-based design tools • Strong storytelling and communication skills, both visual and verbal • Experience collaborating with cross-functional teams including researchers, strategists, and product leaders • Experience with research - running usability tests, concept tests, and qualitative studies • Experience with large-scale, complex design systems • Experience supporting workshops with client stakeholders • Experience developing strategic vision for major brands

🏖️ Benefits

• fully remote, with up to 25% travel for client workshops, co-creation sessions, and team collaboration • Comfortable collaborating virtually across geographies and disciplines