Field Service Engineer

🔥 6 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 15%

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Anton Paar

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1922

🤝 B2B

🔧 Hardware

🔬 Science

B2B • Hardware • Science

Anton Paar is a global manufacturer of high-precision laboratory and process measurement instrumentation. The company produces a broad portfolio of physical and chemical analysis instruments — density meters, refractometers, viscometers, rheometers, FTIR and Raman spectrometers, XRD and SAXS systems, thermal analyzers, particle and gas adsorption analyzers, nanoindentation testers and inline process sensors — plus automation and robotic sample-handling solutions and production-line sensors for inline monitoring. Anton Paar sells its hardware and services primarily to other organizations across industries such as food & beverage, polymers, battery production, catalyst research, and general materials characterization, and it operates a worldwide sales and service network.

📋 Description

• Plan and perform preventative maintenance and calibration activities in line with Anton Paar Corporate Service Standards • Complete all required documentation accurately • Diagnose and execute instrument repairs at customer sites or in-house where required • Provide detailed service reports • Deliver remote technical support via telephone and online channels to customers and colleagues • Collaborate with the wider service team on large, multi-instrument contracts • Travel and stay overnight occasionally as required • Maintain car stock to KPI standards • Ensure efficient replenishment and maximise first-time fix rates • Keep tooling and test equipment fully working and calibrated • Identify and generate sales leads for instruments and service opportunities during service visits • Record service activities, communications, and parts usage in the CRM system

🎯 Requirements

• HNC (or higher) in an Engineering discipline – Electronics preferred • Proven field service experience working on complex analytical instrumentation at customer sites • Experience with systems utilising compressed gases, and potentially hazardous substances • Ability to interpret scientific/analytical data and resolve technical customer queries • Competence using standard electronic test equipment • Strong organisational skills with clear written and verbal communication abilities • IT literate, ideally with experience using CRM systems • Proficient in MS Office applications • Self-motivated and flexible • Willing to travel with occasional overnight stays • Full, clean UK driving license

🏖️ Benefits

• Attractive base salary plus company & performance related bonus • Company car • A competitive package of benefits • Potential for growth within a dynamic company • Full technical training will be provided

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