Senior Product Marketing Manager

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September 8

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ANYWHERE365®

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Telecommunications • SaaS • Artificial Intelligence

ANYWHERE365® is a leading omnichannel Dialogue Management Solution and Virtual Contact Center for the Microsoft ecosystem. The company focuses on enhancing customer communications by providing scalable solutions for contact centers, including features such as call routing, AI capabilities, and cloud communications. Integrated with Microsoft Teams, ANYWHERE365® empowers every employee to participate in dialogues, optimizing productivity and enhancing customer experiences. With a focus on compliance and reporting, the company offers CRM integrations with tools like Microsoft Dynamics 365, Salesforce, and ServiceNow.

201 - 500 employees

📡 Telecommunications

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Drive go-to-market product strategies from concept through launch and beyond. • Develop compelling product positioning and messaging frameworks that differentiate AnywhereNow in the CCaaS space. • Lead launch plans, sales enablement, and campaign asset creation. • Collaborate with product managers to align roadmap messaging with customer needs. • Conduct competitive analysis and market research to inform strategy. • Partner with sales, support, and customer success to refine messaging. • Ensure consistent product storytelling across all marketing channels. • Track and report on campaign performance, pipeline impact, and product adoption. • Define and monitor KPIs such as adoption, engagement, conversion, and pipeline impact. • Establish feedback loops with sales, customers, and partners to inform strategy.

🎯 Requirements

• Proven experience in go-to-market strategy and product launches within CCaaS or enterprise SaaS. • Demonstrated success in promoting Virtual Agent solutions or similar AI-driven platforms. • Experience marketing AI technologies, especially Microsoft Copilot, is a strong advantage. • Strong technical understanding with the ability to translate features into customer benefits. • Excellent communication and storytelling skills. • Collaborative team player who thrives in a fast-paced, high-growth environment. • Strategic thinker with a bias for action and results. • Comfortable working independently and taking ownership of deliverables end-to-end.

🏖️ Benefits

• Be part of a company on a mission to redefine customer experience. • Collaborate with passionate teams across the business. • Shape the future of enterprise dialogue management and AI-driven CX.