Senior Director - Client Services

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December 14, 2024

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Aperio Philanthropy

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Charity • Non-profit • Social Impact

Aperio Philanthropy is a company dedicated to helping nonprofits achieve their fundraising goals and grow their missions. With a focus on using clear roadmaps and frontline experience, Aperio works alongside nonprofit teams to achieve rapid and sustainable revenue growth. They offer services such as pro-bono support, training, and strategic consulting to help nonprofits enhance their business models, culture, and people. Their aim is to empower nonprofits to overcome financial constraints and maximize their potential, ensuring the success of both the organization and its community.

11 - 50 employees

🤲 Charity

🤝 Non-profit

🌍 Social Impact

📋 Description

• The Senior Director, Client Services serves as a leader at Aperio, responsible for creating a sustainable pipeline of partnerships and delivering on promises to clients. • Collaborates with senior leadership to optimize Aperio’s client services through full team development. • Leads partnerships and guides account teams while mentoring staff, managing relationships, and cultivating thought-leadership.

🎯 Requirements

• 10+ years’ experience in relationship-based fundraising (major gifts, foundations, or corporate partnerships), including 5+ years’ experience focusing full-time on generating philanthropic revenue from a portfolio of individuals, foundations, and/or companies • Demonstrated ability to lead, manage, develop, and grow large and complex teams • Diverse nonprofit experience—including experience in organizations with $50 million+ in annual revenue—preferred • Demonstrated ability to efficiently manage a portfolio of relationships and grow revenue from that portfolio year-over-year • Experience soliciting $100,000+ gifts • Experience managing complex projects to successful completion • Outstanding organizational and time-management skills and ability • Ability to inspire and hold accountable diverse internal and external stakeholders • Experience partnering with volunteer and staff leadership on donor relationships and/or projects • Ability to analyze and interpret data and apply insights to strategy • Demonstrated ability to leverage metrics to improve the donor experience and fundraiser performance • Superb relationship management, interpersonal, and communication (written and oral) skills • Strong storytelling and public speaking skills • Strong understanding of technology systems pertinent to major gifts (Salesforce and Raiser’s Edge a plus) • Openness to the ever-changing, dynamic environment of a start-up company • Eagerness to learn new knowledge and skills • Ability to travel for assignments, as needed, up to 50% of time

🏖️ Benefits

• Paid time off (PTO) starting at 4 weeks per year, which includes 10 days of sick time and 10 days of vacation time • 10-18 holidays per year, including closure over the year-end holidays • Summer Fridays observed between the Friday before Memorial Day and the Friday before Labor Day • Medical, dental, and vision insurance • 401K with a nonelective company contribution of 3% of your compensation, regardless of whether you make employee contributions