Senior Program Manager

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October 29

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apiphani

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Enterprise • SaaS • Security

Apiphani is a technology-enabled services company dedicated to minimizing the risk and effort associated with managing mission-critical applications. The company provides a range of services including application support services, application technical management, application hosting, application infrastructure management, and security management and consulting. Their solutions incorporate industry-leading technology that leverages deep automation and machine learning to enhance efficiency and reliability. Apiphani partners with major cloud providers like AWS, Azure, and Google Cloud, and is known for its ability to reduce human error in administration and support activities, allowing senior engineers to focus on client business goals.

11 - 50 employees

🏢 Enterprise

☁️ SaaS

🔐 Security

📋 Description

• Lead complex SAP, non-SAP and technology migrations, upgrades, consulting and transformation programs from initiation through successful delivery. • Define project scope, goals, and deliverables that support business objectives and client outcomes. • Oversee planning, resource allocation, risk management, and stakeholder communication to ensure projects are delivered on time and within budget. • Provide strategic direction to cross-functional delivery teams to drive alignment and operational excellence. • Ensure governance, reporting, and quality standards are consistently applied across all engagements. • Champion best practices in delivery management, quality assurance, and continuous improvement. • Serve as the senior point of contact for strategic clients, building trusted relationships at executive and operational levels. • Act as a strategic advisor, identifying opportunities to improve client outcomes and maximize the value of apiphani’s solutions. • Partner with clients to shape roadmaps and ensure alignment between business goals and delivery strategy. • Manage overall client satisfaction, issue resolution, and continuous improvement of service delivery performance. • Collaborate with sales and leadership teams to identify, pursue, and close new business opportunities within existing accounts and new markets. • Contribute to proposal development, solution design, and pricing strategies to support business expansion. • Support market entry and growth efforts in a new global region, helping to establish client relationships, partnerships, and delivery capabilities. • Provide input into go-to-market strategies and regional account planning. • Mentor and guide ETO and wider delivery teams to foster a culture of accountability, innovation, and customer success. • Contribute to organizational strategy, including continuous improvement of delivery frameworks, methodologies, and tools. • Represent apiphani in client meetings, industry events, and strategic partnerships as a senior leader.

🎯 Requirements

• 10+ years of experience managing complex SAP or enterprise IT transformation programs, ideally within consulting or managed services organizations. • Demonstrated success in start-up or high-growth environments, with the ability to establish structure, processes, and scalable delivery models. • Cross-sector and cross-functional expertise, with a track record of successfully delivering technology and business transformation initiatives across multiple industries and disciplines. • Experience in global technology firms or fast-paced, matrixed organizations where cross-regional collaboration and influence are key. • Proven leadership of multidisciplinary and geographically distributed teams, inspiring excellence across technical and business functions. • Strong commercial, negotiation, and client relationship management skills with a track record of driving account growth and client satisfaction. • Strategic thinker with hands-on execution capability; adept at balancing delivery rigor with entrepreneurial agility. • Excellent communication, presentation, and stakeholder management skills at executive and C-suite levels.

🏖️ Benefits

• Medical/dental/vision - 100% paid for employees, 50% paid for dependents • Life and disability - 100% paid for employees • 401K - 3% contribution, no employee contribution necessary • Education and tuition reimbursement - up to $50K annually • Employee Stock Options Plan • Accident, critical illness, hospital indemnity benefits offered through our providers • Employee Assistance Program • Legal assistance • Paid Time Off - up to 6 weeks per year • Sick Leave - up to 2 weeks per year • Parental Leave - up to 12 weeks