Product Specialist

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November 17

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Apprentice.io

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Artificial Intelligence • SaaS • Enterprise

Apprentice. io is an AI-powered cloud platform designed to enhance batch-based manufacturing processes. It provides comprehensive solutions for manufacturing execution, laboratory execution, and virtual collaboration, enabling seamless communication and data transfer among internal and external manufacturing teams. The platform supports industries such as life sciences, pharmaceuticals, and chemicals by improving quality, compliance, and operational efficiency. With features like mobile access, seamless platform integrations, and robust security and compliance standards, Apprentice. io aims to accelerate production while maintaining regulatory standards.

51 - 200 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

📋 Description

• Partner with customers to understand, translate, and configure existing processes and workflows into the Tempo application. • Analyze and work through complex batch records independently. • Identify gaps in batch records if any, analyze gaps, and advise as needed. • Engage and collaborate with process owners to understand the details of their problems. • Provide in-depth role-based training to end users to ensure understanding of both authoring and execution. • Answer product-related questions and advise clients as needed. • Provide product demonstrations as needed. • Collaborate with internal teams to translate customer use cases for product design and implementation. • Proactively communicate project updates in a timely fashion.

🎯 Requirements

• 5+ years’ experience as a Product Specialist for a software product (MES, business process experience, and cloud experience a plus). • 2+ years of experience having worked with an MES system (PAS-X is highly preferred). • Technical or engineering-based Bachelor’s degree (MBA or master’s a plus). • Legal authorization to work for any employer in the U.S. • Ability to travel up to 15% of the time as needed.

🏖️ Benefits

• Generous benefits package (health, dental, vision) • Unlimited PTO • Every employee is a shareholder! • Paid parental leave • Remote-friendly & flexible with a $250 at-home work setup stipend • 14 company holidays, including one week off for the 4th of July and the week off between Christmas and New Year • Generous 401k match and contribution