Client Success Manager

Job not on LinkedIn

November 26

🦀 Maryland – Remote

Although this job is listed in Maryland, this company may be open to hiring remote in other states.

💵 $60k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Approachable Systems

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B2B • Marketing • SaaS

Approachable Systems is a company that specializes in providing marketing and operations support for businesses, particularly those with a growth-driven focus. They offer a wide range of services including website optimization, email marketing and automation, ads and social media management, creative and marketing strategy, as well as operations consulting and event management. Their goal is to help clients improve client acquisition and engagement, thereby driving business growth. Approachable Systems works with professionals and organizations to deliver simple yet effective marketing campaigns that emphasize client satisfaction and business intelligence support.

2 - 10 employees

🤝 B2B

☁️ SaaS

📋 Description

• Build trusted client relationships in professional services • Strategic account management with growth opportunities in marketing and operations consulting • Manage and nurture existing client relationships within professional services • Coordinate internal resources and oversee project delivery • Develop account strategies that align with client objectives and firm's capabilities

🎯 Requirements

• Mid to senior-level experience in account management, client services, or consulting roles • Understanding of professional services businesses and their unique marketing and operational challenges • Proven track record of building strong, lasting client relationships and managing complex stakeholder dynamics • Excellent written and verbal communication abilities with the capacity to translate complex concepts for diverse audiences • Strong project management and organizational skills with attention to detail and ability to manage multiple priorities • Strategic thinking capabilities with a consultative approach to problem-solving