CX Sales Cloud Lead

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November 26

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Arbi Arredobagno

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B2C • Retail • Manufacturing

Arbi Arredobagno is a leading Italian company specializing in bathroom furniture design and manufacturing. With over thirty years of experience, Arbi stands out for its innovative approach, blending cutting-edge technology with elegant design. The company offers a wide range of bathroom products, including cabinets, washbasins, showers, and accessories, all crafted with a focus on quality and customer satisfaction. Arbi collaborates with renowned designers to create stylish and functional bathroom solutions that cater to various preferences. Emphasizing the importance of Made in Italy craftsmanship, Arbi continues to solidify its reputation as an industry leader in bathroom furnishings.

51 - 200 employees

Founded 1987

👥 B2C

🛒 Retail

📋 Description

• Drive end-to-end implementation, configuration, and integration of Oracle Sales Cloud solutions for clients • Be recognized as a Techno/Functional expert in Oracle Sales Cloud and interdependent Oracle CX Applications • Configure and Implement OTBI & BI Publisher reports to provide actionable insights • Develop custom dashboards and reports for pipeline tracking, forecasting, and sales performance metrics • Serve as the subject matter expert in consulting technology • Perform hands-on technical design, solution architecture, prototyping, proof-of-concepts, and development tasks • Ensure solutions are scalable and meet business requirements • Identify and document technical gaps • Liaise between technical, functional, business, and system integrator teams • Conduct solution architecture reviews to guide technical team • Collaborate with stakeholders to assess needs and provide expert recommendations • Lead major client engagements and oversee project portfolios • Identify potential risks and propose mitigation strategies • Build and maintain strong client relationships

🎯 Requirements

• Bachelor's degree in Business Administration, Economics, Finance, Engineering, etc. • 8 to 10 years of consulting or industry experience • 4+ years in leading Oracle Sales Cloud in a project setting • Hands-on expertise in Oracle Sales Cloud modules, including Leads, Opportunities, Accounts, Contacts, Territories, Forecasting, Incentive Compensation, and Partner Relationship Management (PRM) • Experience in Sales Force Automation (SFA), Opportunity Management, Forecasting, and Sales Performance Management within Oracle Sales Cloud • Consulting experience in a similar role in a professional services firm or industry experience at a strategic level is required. • In-depth knowledge of the technologies and relevant systems. • Leading and managing different projects • Up to date understanding of latest releases and functionality for Oracle Sales Cloud • Preferred experience in integration with Oracle CPQ, Oracle ERP, Oracle Subscription Management and Marketing Cloud • Preferred experience in Oracle Integration Cloud (OIC), REST/SOAP APIs, and middleware solutions.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development