Customer Education Specialist – 12 Month FTC

🔥 1 hour ago

🇬🇧 United Kingdom – Remote

💵 £32k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

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Arbor Education

WebsiteLinkedInAll Job Openings

51 - 200 employees

📚 Education

🤝 B2B

💰 Private Equity Round on 2020-12

Education • B2B • Software

Arbor Education is a rapidly expanding company dedicated to transforming the way schools operate by freeing staff from administrative tasks and enhancing collaboration. Utilizing a Management Information System (MIS), Arbor Education provides tools to improve school processes and educational outcomes for over 5,000 schools. Their mission-driven team, consisting of ex-teachers, education technology engineers, and specialists, is passionate about providing effective solutions to improve the educational sector. Founded in 2011, Arbor Education is driven by a commitment to innovation and the well-being of teachers and students, along with a dedication to diversity and inclusion in its workforce.

📋 Description

• Deliver online and in-person training • Design and deliver services to schools, multi-academy trusts, and partners • Pitch training and consultancy appropriately and deliver it concisely to a range of users • Help users become confident in required areas of Arbor MIS • Maintain in-depth knowledge of Arbor functionality, features, and best practices • Deliver managed services including new school year setups, assessments, behaviour, and custom reports • Keep up to date with product updates, legislative changes, and new processes • Own and maintain relevant training materials • Self-reflect and provide internal feedback on sessions and outstanding actions • Travel regularly to national client sites and Arbor offices as needed

🎯 Requirements

• Driving licence required • Relevant background in the education sector • Familiarity with school terminology and processes • Ability to understand and articulate technology to technical and non-technical users • Excellent presentation and communication skills • Positive approach to learning new things, troubleshooting issues, and providing solutions • Experience with Arbor or other Management Information Systems desirable • Friendly, eager to get stuck in, and willing to help • Good sense of humour and ability to inspire others

🏖️ Benefits

• Dedicated wellbeing team and initiatives including mindfulness, lunch n learns, manager training, and mental health first aid training • 32 days holiday plus Bank Holidays • Life Assurance paid out at 3x annual salary • Comprehensive wellness benefit via AIG Smart Health, including 24/7 virtual GP service, mental health support, counselling, and personalised health checks • Private Dental Insurance with Bupa • Salary sacrifice Pension provided by Scottish Widows • Enhanced maternity and adoption leave (20 weeks full pay) and paternity leave (6 weeks full pay) • 5 free return to work maternity coaching sessions • Access to Calm and Bippit financial wellbeing coaching • Flexible working • Social committees and team, office, and company-wide events • Dedicated professional development training budget, including CPD courses, upskilling resources, and professional memberships • One paid volunteer day each year • Referral voucher valued up to £200