Arbor Education
51 - 200 employees
📚 Education
🤝 B2B
💰 Private Equity Round on 2020-12
Education • B2B • Software
Arbor Education is a rapidly expanding company dedicated to transforming the way schools operate by freeing staff from administrative tasks and enhancing collaboration. Utilizing a Management Information System (MIS), Arbor Education provides tools to improve school processes and educational outcomes for over 5,000 schools. Their mission-driven team, consisting of ex-teachers, education technology engineers, and specialists, is passionate about providing effective solutions to improve the educational sector. Founded in 2011, Arbor Education is driven by a commitment to innovation and the well-being of teachers and students, along with a dedication to diversity and inclusion in its workforce.
Customer Education Specialist
🔥 5 minutes ago
🇬🇧 United Kingdom – Remote
💵 £32k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
🇬🇧 UK Skilled Worker Visa Sponsor
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Arbor Education
51 - 200 employees
📚 Education
🤝 B2B
💰 Private Equity Round on 2020-12
Education • B2B • Software
Arbor Education is a rapidly expanding company dedicated to transforming the way schools operate by freeing staff from administrative tasks and enhancing collaboration. Utilizing a Management Information System (MIS), Arbor Education provides tools to improve school processes and educational outcomes for over 5,000 schools. Their mission-driven team, consisting of ex-teachers, education technology engineers, and specialists, is passionate about providing effective solutions to improve the educational sector. Founded in 2011, Arbor Education is driven by a commitment to innovation and the well-being of teachers and students, along with a dedication to diversity and inclusion in its workforce.
📋 Description
• Deliver online and in-person training • Design and deliver services to schools, multi-academy trusts (MATs), and partners • Pitch training and consultancy appropriately to users and partners • Help users become confident in the required areas of Arbor MIS • Explain Arbor functionality, features, and best practices to customers • Deliver managed services, including new school-year setups, assessments, behaviour, and custom reports • Keep current with product updates, legislative changes, and new processes • Own and maintain training materials • Self-reflect and provide internal feedback on sessions and outstanding actions • Travel regularly to national client sites and Arbor offices as needed • Work with educational organisations to assess needs, optimise MIS use, and improve efficiency and educational outcomes
🎯 Requirements
• Driving licence required • Relevant background in the education sector • Familiarity with school terminology and processes • Ability to understand and articulate technology to technical and non-technical users • Excellent presentation and communication skills • Positive approach to learning new things • Ability to troubleshoot potential issues and provide solutions • Experience with Arbor or other Management Information Systems desirable • Friendly, eager to help, and willing to get involved • Good sense of humour and ability to inspire others • Visa sponsorship is unavailable
🏖️ Benefits
• Dedicated wellbeing team offering mindfulness, lunch n learns, manager training, mental health first aid training and more • 32 days holiday plus Bank Holidays (25 days annual leave plus 7 extra company-wide days) • Life Assurance paid out at 3x annual salary • Comprehensive AIG Smart Health wellness benefit with 24/7 virtual GP, mental health support, counselling, and personalised health checks • Private Dental Insurance with Bupa • Salary sacrifice Pension provided by Scottish Widows • Enhanced maternity and adoption leave (20 weeks full pay) • Enhanced paternity leave (6 weeks full pay) • 5 free return-to-work maternity coaching sessions • Access to Calm and Bippit financial wellbeing coaching • Flexible working • Social committees and team, office, and company-wide events • Dedicated professional development training budget, including CPD courses, upskilling resources, and professional memberships • One paid volunteer day each year • Employee referral voucher valued up to £200
Apply Now
