Arbor Education
51 - 200 employees
📚 Education
🤝 B2B
💰 Private Equity Round on 2020-12
Education • B2B • Software
Arbor Education is a rapidly expanding company dedicated to transforming the way schools operate by freeing staff from administrative tasks and enhancing collaboration. Utilizing a Management Information System (MIS), Arbor Education provides tools to improve school processes and educational outcomes for over 5,000 schools. Their mission-driven team, consisting of ex-teachers, education technology engineers, and specialists, is passionate about providing effective solutions to improve the educational sector. Founded in 2011, Arbor Education is driven by a commitment to innovation and the well-being of teachers and students, along with a dedication to diversity and inclusion in its workforce.
Senior Sales Administrator – Fixed Term Contract
🔥 0 minutes ago
🇬🇧 United Kingdom – Remote
💵 £25k - £30k / year
⏳ Contract/Temporary
🟠 Senior
🖥️ Administration
🇬🇧 UK Skilled Worker Visa Sponsor
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Arbor Education
51 - 200 employees
📚 Education
🤝 B2B
💰 Private Equity Round on 2020-12
Education • B2B • Software
Arbor Education is a rapidly expanding company dedicated to transforming the way schools operate by freeing staff from administrative tasks and enhancing collaboration. Utilizing a Management Information System (MIS), Arbor Education provides tools to improve school processes and educational outcomes for over 5,000 schools. Their mission-driven team, consisting of ex-teachers, education technology engineers, and specialists, is passionate about providing effective solutions to improve the educational sector. Founded in 2011, Arbor Education is driven by a commitment to innovation and the well-being of teachers and students, along with a dedication to diversity and inclusion in its workforce.
📋 Description
• Autonomous Quote & Contract Management: Review and approve quote amendments autonomously, ensuring pro-rata billing and contract alignment are handled correctly to prevent post-sale escalations or credit notes • Quota & Commission Oversight: Verify that deal structures accurately reflect sales activities to ensure correct quota credit and commission calculations for field representatives • Complex Multi-Product Support: Lead the administrative build for larger bids and complex contracts • Systems Mastery & Process Improvement: Manage the cleanest possible sales data within Salesforce, auditing records and unblocking "locked" opportunity lines where appropriate • Partner with Revenue Operations and Finance to identify and implement processes and guardrails for pricing and contract builds, driving automation that reduces administrative time for Partnership Managers • Cross-Functional Collaboration & Debt Resolution: Act as the primary commercial bridge for the Finance team, proactively resolving complex customer queries that are blocking payment to ensure the swift closure of aged debt • Resolve invoicing discrepancies, auto-renewal challenges, and credit note requests, making autonomous decisions where appropriate on commercial resolutions that protect both the customer relationship and Arbor's revenue • Coordinate with Bid Managers on large tender opportunities (e.g., G-Cloud 14) to ensure we can operationally support our response
🎯 Requirements
• Solid experience in a Senior Sales Administration, Sales Operations, or Commercial Contracts role, ideally within a B2B SaaS environment • Advanced proficiency in Salesforce (CPQ experience is a distinct advantage) and Excel • Proven ability to handle complex commercial scenarios and debt-related queries with minimal guidance • Exceptional ability to explain complicated contractual or system issues in plain English to both technical and non-technical stakeholders
🏖️ Benefits
• A dedicated wellbeing team who champion initiatives such as mindfulness, lunch n learns, manager training, mental health first aid training and much more! • 32 days holiday (plus Bank Holidays). This is made up of 25 days annual leave plus 7 extra company wide days given over Easter, Summer & Christmas • Life Assurance paid out at 3x annual salary • Comprehensive wellness benefit provided by AIG Smart Health, which provides a 24/7 virtual GP service, Mental health support, Counselling, and personalised Health Checks • Private Dental Insurance with Bupa • Salary sacrifice Pension provided by Scottish Widows • Enhanced maternity and adoption leave (20 weeks full pay) and paternity (6 weeks full pay) pay • 5 free return to work maternity coaching sessions, helping you adapt to this new exciting time of life! • Access to services such as Calm and Bippit (financial wellbeing coaching) • All of our roles champion flexible working and we are happy to discuss what this means to you • Social committees that plan team, office and company wide events to bring people together and celebrate success • Dedicated professional development training budget (CPD courses, upskilling resources, professional memberships etc) • Volunteer with a charity of your choice for a day each year • Dog friendly offices!
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