Content Writer

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June 17

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Arise

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B2B • SaaS • Telecommunications

Arise is a leading provider of virtual customer experience solutions, leveraging cutting-edge technology to deliver flexible and exceptional customer service across a range of sectors including retail, travel, gaming, healthcare, BFSI, and energy and utilities. With its proprietary GigCX platform, Arise integrates advanced AI chatbots and sophisticated analytics to enhance omnichannel strategies, supporting businesses in adjusting to shifts in customer patterns and improving customer retention. The company focuses on creating flexible work opportunities and enabling work-from-home operations, thus contributing to improved operational efficiency and customer support quality.

201 - 500 employees

🤝 B2B

☁️ SaaS

📡 Telecommunications

📋 Description

• Write detailed and engaging help content, including game rules, feature descriptions, how-to guides, and troubleshooting tips for players. • Ensure all help materials are clear, concise, and easy to follow, catering to players of all experience levels. • Organize and update content regularly to keep it relevant and accurate with new game features or updates. • Collaborate with product and design teams to ensure accuracy of the content. • Maintain a consistent brand voice across all game help materials, ensuring a friendly and informative approach. • Manage multiple versions of documentation, ensuring all information stays current and accessible for players.

🎯 Requirements

• Proven experience in content writing, especially focused on instructional or game help materials; • Ability to explain complex concepts in a clear, simple and engaging way. • Good understanding of casino games is a must have; • Outstanding editing and proofreading skills, with a sharp eye for detail; • A collaborative mindset with the ability to work closely with other teams like product development and design. • Passion for producing high-quality content for the gaming industry; • Native English speaker or with excellent proficiency in both written and spoken English; • Other Attributes We Welcome: • Ability to create content that balances accuracy with accessibility, catering to both beginners and experienced players. • A natural curiosity and willingness to dive into new game mechanics, paired with a problem-solving mindset to ask the right questions and ensure full understanding before writing.