Arkatechture
51 - 200 employees
💼 Consulting
☁️ SaaS
💰 Venture Round on 2022-02
Analytics • Consulting • SaaS
Arkatechture is a company specializing in data analytics services. They offer a comprehensive suite of analytics solutions, including Arkalytics, a SaaS data warehouse platform designed for rapid deployment. Arkatechture partners with businesses to develop and execute their data strategy, providing services such as data management, business intelligence, predictive analytics, and Tableau consulting. Serving industries like credit unions and community banks, Arkatechture focuses on improving data-driven decision-making and enhancing ROI through customized dashboards, reports, and predictive models. Their team of experts provides managed services and professional consulting to support organizations in building and maintaining effective data analytics ecosystems.
Technical Lead, Data Analytics
🕒 July 20
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Arkatechture
51 - 200 employees
💼 Consulting
☁️ SaaS
💰 Venture Round on 2022-02
Analytics • Consulting • SaaS
Arkatechture is a company specializing in data analytics services. They offer a comprehensive suite of analytics solutions, including Arkalytics, a SaaS data warehouse platform designed for rapid deployment. Arkatechture partners with businesses to develop and execute their data strategy, providing services such as data management, business intelligence, predictive analytics, and Tableau consulting. Serving industries like credit unions and community banks, Arkatechture focuses on improving data-driven decision-making and enhancing ROI through customized dashboards, reports, and predictive models. Their team of experts provides managed services and professional consulting to support organizations in building and maintaining effective data analytics ecosystems.
📋 Description
• Serve as the senior technical resource for our Business Intelligence and Data Analytics Support team. • Lead the investigation and resolution of complex customer issues involving data, analytics, and cloud platforms. • Perform root cause analysis and implement scalable, long-term solutions—not just quick fixes. • Review SQL and BI object changes while promoting development best practices. • Mentor and coach analysts, helping elevate the technical capabilities of the entire team. • Identify opportunities for automation and continuous improvement across support processes. • Lead root cause analysis meetings as necessary to dig into any thematic issues that crop up and how we can mitigate them • Help customers maximize the value of Arkatechture's analytics platform through technical guidance and best practices. • Partner closely with Customer Success to improve customer satisfaction, retention, and platform adoption. • Support customer meetings by offering technical expertise, hold office hours, expand upon Knowledge Base articles and Learning Management System training for customers. • Communicate complex technical concepts clearly to both technical and non-technical audiences. • Design, develop, troubleshoot, and optimize complex SQL solutions. • Troubleshoot ELT processes, data pipelines, and BI reporting environments. • Monitor and resolve issues with Tableau and Power BI dashboards and scheduled refreshes. • Collaborate across Engineering, Customer Success, and Product teams to deliver scalable customer solutions.
🎯 Requirements
• 6+ years of experience working with SQL in production environments • Deep expertise with relational databases and cloud data platforms (Snowflake, Databricks, SQL Server, Oracle, Redshift, Synapse, BigQuery, or similar) • Strong experience designing, troubleshooting, and optimizing data warehouses and analytics solutions • Experience with Tableau and Power BI • A strong understanding of data modeling, ELT processes, and modern analytics architecture • Exceptional analytical and troubleshooting skills • Outstanding communication skills and the ability to build trusted customer relationships • Experience mentoring teammates or serving as a technical leader • Experience with Agile development practices and tools such as Jira, Confluence, and Bitbucket
🏖️ Benefits
• Flexible remote work with optional access to our Portland, Maine office • Four-day work week after three years of service • Competitive salary and comprehensive benefits • Medical, disability, life insurance, and optional dental and vision coverage • 401(k) with company match • Generous paid time off and paid holidays • Professional development and certification reimbursement • Opportunities to influence our technical direction while continuing to grow your own expertise
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