Senior Revenue and Operations Manager

Job not on LinkedIn

November 15

Apply Now

Receive Emails with Similar Jobs

Arlo Technologies, Inc.

WebsiteLinkedInAll Job Openings

Security • Hardware

Arlo Technologies, Inc. is a company specializing in home security products, including high-resolution cameras and video doorbells. These products are designed to provide peace of mind by monitoring indoor and outdoor spaces, even in challenging lighting conditions. Arlo offers a range of security cameras with features such as 4K and 2K video quality, wireless functionality, and subscription-based security services. Their product lineup includes the Ultra 2, Pro 5, Essential series, and various new wireless video doorbells. Arlo Technologies aims to make security accessible and shareable with their Refer a Friend program and promotes enhanced protection through partnership with Verisure for professionally monitored alarms.

201 - 500 employees

Founded 2014

🔐 Security

🔧 Hardware

📋 Description

• Manage the day-to-day health of our subscription billing ecosystem (Stripe + internal systems) • Oversee processes for payments, refunds, credits, service suspension, and reactivation • Monitor and reduce revenue leakage from failed payments and system discrepancies • Partner with Product and Engineering to operationalize new plans, pricing, and regional rollouts • Drive cross functional initiatives aimed at reducing customer churn • Maintain dashboards and recurring reports for ARR, churn, payment success, and billing accuracy • Partner with Finance, Data, and Engineering teams on subscription forecasting and variance analysis • Identify insights to improve attach, retention, and cash collection • Continuously improve subscription operational workflows — including care refunds, credit issuance, and proration handling • Ensure tight integration and data accuracy between Stripe, Databricks, and internal reporting tools • Support quarterly audits and ensure compliance with PCI, SOC, and regional tax (VAT, 3DS, etc.) requirements • Work closely with CX and Care to improve customer billing experiences • Partner with the Marketing team to optimize billing communications • Collaborate with the Product team on billing and subscription enhancements • Partner with Finance on month-end close and revenue recognition accuracy

🎯 Requirements

• 5–8 years of experience in Revenue Operations, Subscription Billing, or Business Operations • Hands-on experience with Stripe or equivalent billing platforms (Zuora, Recurly, Chargebee) • Comfort working with data — extracting, cleaning, and summarizing insights • Familiarity with Databricks and BI tools (e.g., Looker, Tableau, Power BI)

🏖️ Benefits

• Health insurance • 401(k) matching • Professional development opportunities • Remote work options