Senior Director – Data Driven Experiences

🕒 2 days ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $131.4k - $297.8k / year

⏰ Full Time

🟠 Senior

👔 Director

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Ascension

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Ascension is a faith-based healthcare organization dedicated to transformation through innovation across the continuum of care. As one of the leading non-profit and Catholic health systems in the U. S. , Ascension is committed to delivering compassionate, personalized care to all, particularly focusing on those living in poverty and the most vulnerable populations. Operating over 2,600 sites of care, including 151 hospitals, Ascension offers a variety of services, including physician practice management and clinical care management, while emphasizing a mission of community benefit.

📋 Description

• Champion the consumer voice across all digital touchpoints, translating patient and family feedback into intuitive technology solutions that eliminate friction in care delivery • Lead the systemwide rollout of key digital experience platforms, partnering with clinical, operations and technology teams to ensure tools are adopted smoothly and effectively at scale • Guide cross-functional development teams with data-driven insights to prioritize digital features that improve patient satisfaction and streamline workflow for frontline caregivers • Build alignment among national and local executive leaders to deliver a unified consumer experience across every market • Drive change management and project governance strategies to mitigate implementation risks, track measurable outcomes and keep complex technology initiatives on schedule

🎯 Requirements

• High School diploma equivalency with 5 years of applicable cumulative job specific experience, including 2 years in leadership/management, OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience, including 2 years in leadership/management • Minimum five years of progressive leadership experience driving consumer experience (CX), digital enablement or technology product rollout strategies within a complex, highly matrixed organization • Demonstrated track record of large-scale change management and cross-functional project leadership • Experience partnering across clinical operations, IT and executive teams to implement enterprise technologies • No required credential or licensure

🏖️ Benefits

• Eligible for an annual bonus incentive • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options • Employer-matched 403(b) • Planning and hardship resources • Disability and life insurance • Pro-rated paid time off (PTO) and holidays • Ascension-paid tuition (Vocare) • Tuition reimbursement • Ongoing professional development and online learning • Employee Assistance Program • Counseling and peer support • Spiritual care and stress management resources • Parental leave • Adoption assistance and family benefits • Optional legal and pet insurance • Transportation savings

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