Manager of Renewals, SMB

🕒 June 10

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $180k - $210k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🚫👨‍🎓 No degree required

👻 Ghost score 65%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 153 days.
• Jobs at this company usually fill in 37 days.
• Reposted once.
• 79 open roles for a team of 66.

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Ashby

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🤝 B2B

👥 HR Tech

Consulting • B2B • HR Tech

Ashby is a software development company that specializes in providing hiring solutions for high-growth companies. Their platform enables teams of all sizes to manage an efficient and effective hiring process, helping organizations achieve their ambitious growth targets. Notable clients include Opendoor, Figma, Notion, Deel, and Modern Treasury.

📋 Description

• Lead and coach a team of 6 Startup Contract Managers responsible for renewals, contract negotiations, and commercial partnership conversations • Up-level team performance through coaching, operational discipline, and skill development • Build scalable renewal processes, systems, and operational workflows • Partner cross-functionally with Customer Success, Sales, Product, Finance, Legal, Support, and RevOps • Drive consistency in renewal execution, forecasting accuracy, CRM hygiene, and pricing governance • Support complex negotiations involving procurement, legal, executive stakeholders, pricing transitions, and multi-product conversations • Translate negotiation strategies and customer patterns into repeatable frameworks, playbooks, and enablement materials • Shape the long-term vision and operational strategy for the Contract Management function

🎯 Requirements

• 2–4+ years of experience managing a Renewals team at a B2B SaaS company • Experience leading and developing high-performing customer-facing teams in a B2B SaaS environment • Deep experience managing or overseeing complex renewals, pricing conversations, and contract negotiations • Understanding of renewal risk, expansion opportunities, forecasting accuracy, and long-term account planning • Experience building or improving scalable systems, workflows, and processes • Ability to collaborate across Sales, Customer Success, Product, RevOps, Legal, Finance, and Support • Excellent customer and executive communication skills • Problem-solving and adaptability in complex commercial situations • Comfort using data, trends, customer insights, and operational metrics for decision-making

🏖️ Benefits

• 10-year exercise window for stock options • Unlimited PTO with four weeks recommended per year • Twelve weeks of fully paid family leave in the US • Generous equipment, software, and office furniture budget • $100/month education budget • More expensive educational items such as conferences covered with manager approval • Equity • Commission

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