Mid-Market Implementation Specialist

🕒 March 27

🇬🇧 United Kingdom – Remote

💵 £75k - £120k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

🚫👨‍🎓 No degree required

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 66%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Ashby

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🤝 B2B

👥 HR Tech

Consulting • B2B • HR Tech

Ashby is a software development company that specializes in providing hiring solutions for high-growth companies. Their platform enables teams of all sizes to manage an efficient and effective hiring process, helping organizations achieve their ambitious growth targets. Notable clients include Opendoor, Figma, Notion, Deel, and Modern Treasury.

📋 Description

• Manage and execute end-to-end implementation of Ashby’s solution for mid-market and smaller enterprise customers • Own a book of business of 15–20 active implementations at a time • Develop and execute implementation plans with customers • Ensure positive customer experiences and expedited time to value • Help customers get up and running quickly with Ashby and achieve desired outcomes • Maintain high customer engagement and communication throughout implementation • Serve as the customer’s proactive guide and advocate • Partner with Customer Success, Sales, Product, Engineering, and Operations • Identify thematic customer opportunities and improve processes and workflows • Advise customers on best practices for optimal software value • Coach and teach customers during implementations

🎯 Requirements

• At least 2 years of experience owning implementations for a complex SaaS product • Extensive experience leading implementation and onboarding projects in high-growth B2B SaaS environments • Experience defining scope, aligning stakeholders, communicating project plans, and delivering against agreed expectations • Ability to manage 15–20+ simultaneous implementations, each typically lasting 8–10 weeks • Experience with complex, multi-module SaaS systems • Understanding of shared configuration and data models • Comfort with analytics, conditional logic, and relational data • Experience navigating change management processes • Ability to advise customers on software-specific best practices • Ability to collaborate cross-functionally with Customer Success, Sales, Product, Engineering, and Operations • Willingness to travel less than 10% for customer engagements • Clear communication and ability to distill complex concepts into simple themes • Detail-oriented and technically proficient • Data-driven approach using metrics and analytics • Ability to work in a fast-paced, evolving environment

🏖️ Benefits

• Competitive compensation • 10-year exercise window for stock options • Unlimited PTO; four weeks recommended per year • Generous equipment, software, and office furniture budget • $100/month education budget • More expensive educational items, such as conferences, covered with manager approval • High-quality work environment emphasizing thoughtful work and avoiding quick hacks