Client Delivery Project Manager

🕒 October 5

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Aspira

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🏨 Hospitality

✈️ Travel

Consulting • Hospitality • Travel

Aspira is the largest provider of outdoor recreation software in North America, delivering cloud-based reservation, permitting, ticketing, payment processing, and administrative solutions for state and provincial parks, wildlife agencies, municipal and private campgrounds, and campers/RV customers. For over 40 years it has provided campground and lodging reservations, day‑use and parking fulfillment, event registration, call‑center and license fulfillment, point-of-sale and hardware procurement, marketing solutions, reporting and payment/refund processing to help public and private land managers operate and monetize outdoor recreation.

📋 Description

• Own implementation projects end-to-end, including feature implementations, new client implementations, platform migrations, and transition-out projects • Lead project kickoffs and maintain governance cadences, status calls, risk and issue tracking, and executive updates • Maintain project plans, timelines, milestones, and dependency tracking • Identify risks, blockers, and decision points; escalate and drive resolution • Manage scope-related change requests and align clients and internal teams on impacts • Coordinate end-user training, communications, and enablement materials • Coordinate user acceptance testing and go-live readiness sign-off, including post-launch hypercare • Create a consistent client experience across RFPs, implementation, migration, renewal, and transition-out phases • Coordinate handoffs between lifecycle phases and teams • Translate contracts, statements of work, and commitments into actionable project plans • Lead RFP planning, sequencing, execution, contributor coordination, reviews, demos, and deadline management • Improve RFP processes through templates, standards, and repeatable workflows • Support module upsell by identifying adoption gaps and building expansion cases • Create templates for enabling existing modules and track module adoption • Coordinate Product, Engineering, Implementation, Transition, Account Management, and external partners • Resolve cross-team conflicts involving priorities or timing • Document workflows, maintain templates and playbooks, and keep project records current • Follow and improve PMO standards, processes, and cross-functional workflows

🎯 Requirements

• Applicants must be legally authorized to work in the United States • Aspira is unable to sponsor or take over sponsorship of employment visas, now or in the future • Demonstrated experience managing complex, cross-functional projects such as RFPs, implementations, migrations, or transitions • Strong organizational, documentation, and process improvement skills • Comfortable coordinating across technical and non-technical teams • Clear, confident communicator with strong client-facing skills • Adaptable, emotionally intelligent, and able to thrive in an evolving environment • Ability to quickly learn new technical concepts and systems, and take ownership without waiting for direction • Prior experience implementing or supporting SaaS platforms • Working knowledge of data migration concepts, including DEV/QA/UAT/PROD environment tiers, data validation and reconciliation, cutover, and rollback planning • Familiarity with the software development lifecycle, including sprint or release cycles, backlog and ticket management, and QA/testing phases • Comfort reading and translating technical documentation for non-technical stakeholders • Proficiency in Monday.com or an equivalent project management platform • Proficiency in Jira • Experience with Confluence, Microsoft 365, or similar tools • Bachelor's degree in Business, Technology, or a related field, or equivalent practical experience • PMP, CAPM, or equivalent project management certification • 3–5 years of project management, program management, or client delivery experience • Exposure to system implementations or platform migrations requiring careful documentation and cross-team coordination • Experience supporting RFP responses, proposal writing, or account growth and upsell initiatives • Experience working within a PMO or standardized project governance structure • Familiarity with Agile/Scrum practices; Scrum Master or related certification a plus

🏖️ Benefits

• Equal Employment Opportunity Employer • Reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs and practices • Identity verification process through Checkr to support a fair, secure hiring process