Senior Total Loss Specialist

🕒 June 25

🏈 Alabama, Arizona, +19 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote 🐊 Florida – Remote 🌺 Hawaii – Remote 🌽 Illinois – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🚗 Michigan – Remote 🎸 Mississippi – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $32 - $36 / hour

⏰ Full Time

🟠 Senior

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Aspire General Insurance

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🛡️ Insurance

💸 Finance

☁️ SaaS

🔥 Funding within the last year

💰 Debt financing on 2025-09

Insurance • Finance • SaaS

Aspire General Insurance is a U. S. -based auto insurance carrier that specializes in affordable, non-standard and standard personal auto policies. The company provides digital-first services — including producer and insured portals, quoting, endorsements, payments, and claims handling — and partners with insurance producers and agencies to distribute coverage. Aspire emphasizes speed, flexibility, and reliable customer support (including Spanish-language service) through a modern platform and streamlined workflows.

📋 Description

• Be able to answer questions from customers concerning the claim handling process and insurance coverage • Handle all aspects of resolving total loss claims for both carrier retained salvage vehicles and owner retained salvage vehicles in a cost effective manner • Using various resources, determine accurate total loss vehicle valuations • Provide customer service to insured parties, third party claimants and lienholders with regards to total loss and salvage • Be able to fully understand and explain the total loss process to customers and the value of their total loss vehicles • Negotiate total loss settlements with customers • Comply with state Department of Motor Vehicle laws pertaining to the settlement of total loss vehicles (owner retained and company retained) • Handle the salvage on total loss vehicles including moving vehicles to storage free locations or salvage vendors as quickly as possible • Send appropriate DMV forms and company required documents, review them upon return • Comply with state and federal laws, Department of Insurance criteria, insurance carrier criteria and follows Aspire General Insurance Company partner’s policies, procedure and work rules • Have regular and predictable punctuality and attendance • Assist claims department by completing special projects • Assist team members on more complicated or complex losses • Works on and/or leads special projects as requested by management • Completes most work with little to no supervision • Other duties as assigned/requested

🎯 Requirements

• Must have 5+ years of Total Loss experience • Ability to learn and understand insurance industry practices, standards and terminology preferred • Must be able to pass a background check • Related insurance industry experience a plus • Bilingual a plus • Proficient use of Word, Excel, Outlook, Web-based systems, and type 35+ wpm • Must have a disciplined approach to all job-related activities • Must have a solid foundation of personal organization, sound decision making and analytical skills, strong interpersonal and customer service skills.

🏖️ Benefits

• Medical • Dental • Vision • PTO • 401k • Company Observed Holidays