Adverse Event Reporting Specialist – Quality Assurance

Job not on LinkedIn

November 3

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

💵 $23 - $26 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 QA Engineer (Quality Assurance)

🦅 H1B Visa Sponsor

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AssistRx

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Healthcare Insurance • Pharmaceuticals • SaaS

AssistRx is a company that specializes in providing technology-enabled solutions and expertise to enhance patient access to therapy and improve healthcare outcomes. They offer integrated solutions for therapy initiation, patient support, and analytics, focusing on connecting all stakeholders in the specialty pharmaceutical industry, including patients, healthcare providers, specialty pharmacies, and life sciences organizations. AssistRx's platforms aim to streamline enrollment, reduce therapy disruptions, and utilize real-time data to improve the patient experience. Their solutions are designed to be flexible, interoperable, and scalable, enabling better results in the delivery and management of specialty therapies.

501 - 1000 employees

Founded 2011

⚕️ Healthcare Insurance

💊 Pharmaceuticals

☁️ SaaS

📋 Description

• Leading daily tasks associated with the company’s copay assistance programs • Identifying, analyzing, and developing improvements in productivity, quality, client relationships, and customer service • Monitoring associate calls and providing feedback to program managers on associate strengths/coaching opportunities • Reviewing associate case records to ensure program metrics are met • Preparing call center reports and tracking service trends • Participating in the creation and maintenance of program SOP’s • Assisting with user acceptance testing of program platform (eCase, iAssist) • Monitoring program AE’s

🎯 Requirements

• +5 years specialty mail order pharmacy experience • Experience in patient support/pharmacy related setting • Ability to manage time effectively, and meet deadlines with minimal supervision • Attention to detail, and working knowledge of internal CRM and workflows • Effective communication skills: written and interpersonal

🏖️ Benefits

• Starting Pay Range: 23.00-26.00/hour • Supportive, progressive, fast-paced environment • Competitive pay structure • Matching 401(k) with immediate vesting • Medical, dental, vision, life, & short-term disability insurance